Eric Pierce
LEES SUMMIT,MO
Summary
Skilled Water Meter Technician and Co-Owner at C.P. and Associates Construction. Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities, and updates clients. Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Achievements include reducing billing errors and fostering team collaboration, backed by continuous skill upgrades through workshops. Proven track record in improving operational efficiency and customer relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Water Meter Technician
Lee's Summit Water Department
2022.12 - 2023.10
- Enhanced water meter reading accuracy by conducting routine maintenance and repairs on residential and commercial meters.
- Continuously updated technical knowledge of industry standards, regulations, and best practices through attending relevant workshops or trainings as required.
- Reduced billing errors through meticulous tracking, recording, and reporting of water usage data to utility companies.
- Contributed to team productivity by providing training and support to new technicians on equipment usage, safety protocols, and company policies.
- Facilitated smooth communication between field technicians and office personnel by providing accurate, timely updates on work order progress.
- Conducted regular inspections of water metering equipment, identifying potential issues or hazards and taking necessary corrective action.
- Promoted a positive company image through professional interactions with customers during service calls, addressing any concerns or questions they may have.
- Performed regular calibration tests on meters to ensure accurate measurement of water flow rates, preventing discrepancies in customers'' bills.
- Increased efficiency in the field by utilizing handheld devices for data collection and real-time updating of work orders.
- Improved customer satisfaction by promptly addressing and resolving water meter-related service issues.
Co-Owner
C.P. and Associates Construction
1991.01 - 2022.12
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Google Cybersecurity Certificate - Cybersecurity Analyst
09.2024
High School Diploma -
06.1991
Skills
- Water Meter Installation
- Water meter repair
- Safety measures and policies
- Safety awareness
- Route Navigation
- Meeting attendance
- Equipment Maintenance
- Quality control measures
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Certification
Cybersecurity Analyst
Timeline
Water Meter Technician - Lee's Summit Water Department
2022.12 - 2023.10
Co-Owner - C.P. and Associates Construction
1991.01 - 2022.12
Google Cybersecurity Program - Google Cybersecurity Certificate, Cybersecurity Analyst
Hickman Mills High School - High School Diploma,
Cybersecurity Analyst
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