Summary
Overview
Work History
Education
Skills
Timeline
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Eric Rickert

Buckeye,AZ

Summary

Proactive Bus Operator with extensive experience in maintaining a clean and safe environment, assisting passengers with disabilities, and ensuring compliance with traffic laws. Recognized for exceptional customer service and effective conflict resolution skills. Committed to safety and professionalism while fostering positive relationships with passengers and colleagues.

Professional, experienced transportation specialist prepared for key role in public transit operations. Proven track record of ensuring passenger safety, adhering to schedules, and maintaining vehicle standards. Strong team collaborator with focus on achieving results and adapting to changing needs. Well-versed in route management, traffic regulations, and customer service. Reliable and flexible, fostering trust and efficiency within teams.

Overview

14
14
years of professional experience

Work History

Bus Operator

Transdev
05.2018 - 09.2024
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Accepted and processed fares.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.

School Bus Driver

First Student Transportation
06.2010 - 05.2018
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.

Education

High School Diploma -

Maryvale High School
Cheektowaga, NY

Skills

  • Wheelchair support
  • Traffic laws compliance
  • Effective communication skills
  • Safe driving skills
  • Customer relations skills
  • Mobility support
  • Traffic regulation observance
  • Lights, brakes, and wiper testing
  • Safety practices
  • Inclement weather driving
  • Impeccable safety history
  • Safety-focused
  • DOT standards
  • Fare collection

Timeline

Bus Operator

Transdev
05.2018 - 09.2024

School Bus Driver

First Student Transportation
06.2010 - 05.2018

High School Diploma -

Maryvale High School

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Eric Rickert