Eric Ridel
Lambert Cable
16 N Penn St,Pennsylvania
9
years of professional experience
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
Supervisor
4 Months- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervision of team members.
- Established team priorities, maintained schedules and monitored performance.
Telecom Manager
9 YearsProvided exceptional technical support to end-users, resolving complex issues quickly and efficiently to minimize disruption to business operations.
- Coordinated work orders, dispatch schedules, and field priorities to maintain service continuity.
- Collaborated with customers, contractors, and utility partners to resolve access and restoration issues.
Education
High School Diploma
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Complex Problem-solving
Operations management
Schedule development
Timeline
Supervisor
Lambert Cable
06.2026 - CurrentRead More
Telecom Manager
Lambert Cable Splicing
06.2017 - 06.2026Read More
Hereford High School
High School Diploma
Read More