Summary
Overview
Work History
Education
Skills
Timeline
background-images
Eric Ridges

Eric Ridges

Brooklyn,NY

Summary

Secure a responsible career opportunity to fully utilize the training and skills, while making a significant contribution to the success of the company.

Overview

5
5
years of professional experience

Work History

Mail Carrier

United States Post Office
11.2024 - Current
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Assistant Store Manager

Amazon Fresh
03.2022 - 01.2025
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Rotated merchandise and displays to feature new products and promotions.

Merchandise Associate

Home Goods
01.2020 - 02.2022
  • Cleaning and maintaining a employee breakroom, bathroom, mopping and disinfecting the carts according to Covid-19 Regulations.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales
  • Updated pricing and signage to complete product displays and educate customers

Education

Bachelors Degree - Business Management

Long Island University
Brooklyn, NY
12.2021

Cosmetology Diploma - Cosmetology

Aveda Institute of Art And Science
New York, NY
2019

Associates Degree - Business Administration

ASA the College of Excellence
New York, NY
06.2016

H.S. Diploma -

Theodore Roosevelt H.S
The Bronx, NY
06.2006

Skills

  • Microsoft Office
  • Goals and performance
  • POS systems operations
  • Detailed and organized

Timeline

Mail Carrier

United States Post Office
11.2024 - Current

Assistant Store Manager

Amazon Fresh
03.2022 - 01.2025

Merchandise Associate

Home Goods
01.2020 - 02.2022

Bachelors Degree - Business Management

Long Island University

Cosmetology Diploma - Cosmetology

Aveda Institute of Art And Science

Associates Degree - Business Administration

ASA the College of Excellence

H.S. Diploma -

Theodore Roosevelt H.S