Eric roe
Cutchogue
Summary
Dedicated bartender and sommelier with a focus on exceptional customer service and attention to detail. Proven ability to enhance guest experiences through effective collaboration and multitasking.
Overview
1
1
Certification
Work History
Bartender/server
Amano Restaurant
Mattituck, NY
- Provided exceptional customer service, enhancing guest experiences at the bar.
Bartender/Dining Room Manager
North Fork Country Club
Cutchogue, NY
- Crafted and served a diverse range of beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Collaborated with kitchen staff to create specialty cocktails aligned with seasonal menus.
- Provided exceptional customer service, addressing guest inquiries and preferences promptly.
Sommelier/Tour Gude
Raphael Vineyards
Peconic, NY
- Curated wine selections to enhance guest dining experiences.
- Conducted wine tastings to educate staff and visitors on varietals and pairings.
- Coordinated with kitchen staff to create harmonious food and wine pairings.
- Managed inventory of wines, ensuring optimal stock levels and product quality.
Sommelier/Catering and Banquet Coordinator
Caneel Bay Resort
St.John, United States Virgin Islands
- Developed and implemented catering menus tailored to client preferences and dietary restrictions.
- Trained and supervised catering staff to enhance service efficiency and customer satisfaction.
Server/Head Sommelier
Starr Boggs Restaurant
Westhampton Beach, NY
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to synchronize orders and maintain efficient workflow during peak hours.
- Assisted in training new servers on menu offerings, service standards, and operating procedures.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Maitre D'/Server/Head Sommelier
Finzi Restaurant George V
Paris, France
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in menu presentations, enhancing dining experiences through detailed knowledge of offerings.
- Collaborated with kitchen staff to coordinate timely meal service and address special requests.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
Bartender
Campangola Ristorante
New York, NY
- Prepared and served cocktails, wine, and beer to enhance guest experiences.
- Maintained bar cleanliness and organization to ensure efficient service operations.
- Assisted in inventory management by tracking supplies and ordering stock as needed.
- Engaged with customers to understand preferences and recommend beverage pairings.
Education
Sommelier Certification - Wine
Windows On The World
New York, NYBachelor of Arts - Double Major, Business And French
Lynchburg College
Lynchburg, VA1983
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
Certifiied Sommelier from the Guild of Sommeliers of America
Languages
French
Full Professional
Timeline
Bartender/server
Amano Restaurant
Bartender/Dining Room Manager
North Fork Country Club
Sommelier/Tour Gude
Raphael Vineyards
Sommelier/Catering and Banquet Coordinator
Caneel Bay Resort
Server/Head Sommelier
Starr Boggs Restaurant
Maitre D'/Server/Head Sommelier
Finzi Restaurant George V
Bartender
Campangola Ristorante
Sommelier Certification - Wine
Windows On The World
Bachelor of Arts - Double Major, Business And French
Lynchburg College