Eric Rosser
Bixby,OK
Summary
Enthusiastic Assistant Manager offers over 25 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about sales operations and best practices to maintain effective operational output.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Tulsa Boat Sales
Tulsa, Oklahoma
02.2018 - 02.2024
- Ensured that customer service standards were met or exceeded at all times.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Motivated and led team members to work together to achieve targets.
Assistant General Manager
Oak Creek homes
Houston, TX
03.2013 - 10.2017
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Performed administrative tasks such as filing paperwork, preparing documents.
Education
Associate of Arts - Business Administration
Tulsa Community College
Tulsa, OK05-1999
Skills
- Training and development skill
- Business operations knowledge
- Employee Scheduling
- Business operations background
- Operations Management
- Team leadership strength
- Marketing initiatives
- Sales Coaching
Accomplishments
- Boosted sales by 20% through strategic marketing and customer service initiatives
- Implemented a new inventory system, reducing waste and improving efficiency
- Managed daily operations, ensuring all tasks were completed accurately and on time
- Latin to exceed sales targets by fostering, a culture of excellent and innovation
- Set new records in cells and inventory management during and after Covid
Timeline
Assistant General Manager
Tulsa Boat Sales
02.2018 - 02.2024
Assistant General Manager
Oak Creek homes
03.2013 - 10.2017
Associate of Arts - Business Administration
Tulsa Community College
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