Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ERIC RUIZ

Aubrey,TX

Summary

Experienced professional with a strong background in problem-solving, service, and time management. Committed to achieving excellence in all roles. Recognized for responsible nature, sound judgment, and adaptability to changing schedules. Consistently praised by colleagues for strong work ethic and willingness to help in any capacity.

Overview

14
14
years of professional experience

Work History

AT&T Premise Technician

06.2023 - Current
  • Assist in maintaining a high level of work quality for shop
  • Keep all equipment and work areas clean and free of debris
  • Ensure the safety, quality, and efficiency of the installation crew
  • Document all work performed and recommended on the repair order
  • Perform all work in accordance with established safety procedures
  • Assist in warehousing and facility related tasks when necessary
  • Demonstrable leadership and professionalism skills
  • Comfortable to advocate and problem solve when needed
  • A critical thinker with a positive attitude
  • Dedicated to constant improvement and attention to detail
  • Expert Path Expert and achieved a Pro badge in both Customer service and in Wi-Fi expertise
  • Understanding the installation process for both Fiber and copper internet
  • Working with wiring a house and creating ethernet ends

Ophthalmic Technician

Frisco Family Eye Care
07.2016 - 06.2023
  • Communicated with patients to assess post operative surgeries
  • Documented and analyzed patients’ medical histories
  • Maintained ophthalmic instruments and equipment
  • Administered topical ophthalmic and oral medications
  • Measured and recorded lens power using lensometers.

Food Service Worker

Target
06.2010 - 05.2014
  • Monitored customer food preferences to determine focus of sales efforts
  • Compiled and maintained records of food use and expenditures
  • Transported food orders from kitchen to proper tables
  • Observed and enforced food safety regulations.

Barista

Starbucks
07.2012 - 03.2014
  • Trained new baristas
  • Prepared teas, hot chocolate, and other non-coffee drinks for customers
  • Operated cash registers and handled cash and card transactions
  • Presented and explained drink menu, answering questions to educate customers.

Education

associate in business -

Collin College
01.2017

High School Diploma -

Frisco High School
01.2009

Skills

  • Active Listening
  • Chart Documentation
  • Answering Questions
  • Detailed Instruction
  • Emotional Support
  • Salesman
  • Facilitating synergy in the workplace
  • Cataloging and recording inventory

Accomplishments

Expert Quest Program I have acheived an Advanced badge in Customer Service and a Pro badge in Wi-Fi Assesment.

Timeline

AT&T Premise Technician

06.2023 - Current

Ophthalmic Technician

Frisco Family Eye Care
07.2016 - 06.2023

Barista

Starbucks
07.2012 - 03.2014

Food Service Worker

Target
06.2010 - 05.2014

associate in business -

Collin College

High School Diploma -

Frisco High School
ERIC RUIZ