Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Schroder

Peachtree City,GA

Summary

Dynamic Service Manager with a proven track record at 3 Guys Golf Carts, enhancing customer loyalty and driving sales through exceptional relationship-building and problem-solving skills. Adept at multitasking and leading teams, I consistently exceed sales goals while mentoring new hires to foster a collaborative work environment.

Overview

18
18
years of professional experience

Work History

Service Manager

3 Guys Golf Carts
Peachtree City, GA
05.2021 - Current
  • Worked to build relationships with customers and built potential for additional business
  • Worked with customers in the sales of new lithium carts and lithium conversions.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Converted Carts to lithium during times of low customer volume
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Salesperson

Jenco Golf Carts
Jenkinsburg, GA
04.2019 - 04.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Sold and educated customers on lithium vehicles
  • Taught and advised technicians on lead acid and lithium vehicles
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Golf Cart Mechanic

Peachtree City Golf Carts
Peachtree City, GA
01.2016 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Developed and maintained courteous and effective working relationships.

  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Participated in ongoing training programs to stay current on industry trends and best practices.

Mobile Golf Cart Mechanic

Self Employed Web
Peachtree City, GA
01.2007 - 01.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Replacement, diagnostics, maintenance of battery systems.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Education

On Going - AC/DC Motor Controls

Southern Crescent Technical College
Griffin, GA

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Customer service management
  • Time management
  • Conflict resolution
  • Trustworthy and honesty
  • Sales goals
  • Sales Presentation Abilities

Timeline

Service Manager

3 Guys Golf Carts
05.2021 - Current

Salesperson

Jenco Golf Carts
04.2019 - 04.2021

Golf Cart Mechanic

Peachtree City Golf Carts
01.2016 - 01.2019

Mobile Golf Cart Mechanic

Self Employed Web
01.2007 - 01.2015

On Going - AC/DC Motor Controls

Southern Crescent Technical College
Eric Schroder