Summary
Overview
Work History
Education
Skills
Timeline
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Eric Schroder

Peachtree City,GA

Summary

Dynamic Service Manager with a proven track record at 3 Guys Golf Carts, enhancing customer loyalty and driving sales through exceptional relationship-building and problem-solving skills. Adept at multitasking and leading teams, I consistently exceed sales goals while mentoring new hires to foster a collaborative work environment.

Overview

18
18
years of professional experience

Work History

Service Manager

3 Guys Golf Carts
05.2021 - Current
  • Worked to build relationships with customers and built potential for additional business
  • Worked with customers in the sales of new lithium carts and lithium conversions.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Converted Carts to lithium during times of low customer volume
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Salesperson

Jenco Golf Carts
04.2019 - 04.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Sold and educated customers on lithium vehicles
  • Taught and advised technicians on lead acid and lithium vehicles
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Golf Cart Mechanic

Peachtree City Golf Carts
01.2016 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Developed and maintained courteous and effective working relationships.

  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Participated in ongoing training programs to stay current on industry trends and best practices.

Mobile Golf Cart Mechanic

Self Employed Web
01.2007 - 01.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Replacement, diagnostics, maintenance of battery systems.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Education

On Going - AC/DC Motor Controls

Southern Crescent Technical College
Griffin, GA

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Customer service management
  • Time management
  • Conflict resolution
  • Trustworthy and honesty
  • Sales goals
  • Sales Presentation Abilities

Timeline

Service Manager

3 Guys Golf Carts
05.2021 - Current

Salesperson

Jenco Golf Carts
04.2019 - 04.2021

Golf Cart Mechanic

Peachtree City Golf Carts
01.2016 - 01.2019

Mobile Golf Cart Mechanic

Self Employed Web
01.2007 - 01.2015

On Going - AC/DC Motor Controls

Southern Crescent Technical College
Eric Schroder