Eric Segler
District Manager
St. Petersburg,FL
Summary
Dedicated management professional with a proven track record in customer service, time management, and process improvement. Skilled in cultivating positive relationships and consistently exceeding goals, with a special focus on efficiency and change management. Excellent verbal and written communicator.
Overview
15
15
years of professional experience
Work History
District Manager
Trulieve
Southwest, FL
11.2021 - Current
- Implemented a comprehensive training program that resulted in a 20% reduction in employee turnover, enhancing team productivity and saving costs associated with recruitment and onboarding.
- Developed and implemented robust security measures, resulting in a 50% decrease in security incidents and ensuring the protection of valuable assets.
- Successfully recruited and onboarded top talent for critical positions, leading to a 30% increase in team performance and contributing to company growth.
- Identified and resolved bottlenecks in the production process, resulting in a 25% reduction in waste and increased efficiency.
- Aligned business strategies with emerging industry trends, resulting in a 15% increase in market share and improved competitiveness.
Director of Operations
Synergy Communications
Brighton, MI
01.2010 - 01.2018
- Implemented process improvements within route planning, optimizing delivery schedules and reducing transportation costs by 15% while maintaining on-time delivery rates.
- Streamlined inventory control practices, resulting in a 20% reduction in stockouts and a 10% decrease in carrying costs.
- Led a geographically dispersed team to achieve the highest performance among all competitors, resulting in a 25% increase in sales revenue and improved customer satisfaction ratings.
- Developed and implemented performance tracking reports that identified bottlenecks and inefficiencies, leading to a 15% increase in productivity.
- Implemented new procedures and streamlined processes, resulting in a 30% reduction in turnaround time and a 20% improvement in overall operational efficiency.
Business Owner/Operator
Aqua Pool Pros LLC
Englewood, FL
06.2015 - 09.2017
- Conducted in-depth market analysis by analyzing competitive market strategies and related product market share trends. This led to the identification of key market opportunities and informed strategic decision-making, resulting in a 20% increase in market share.
- Utilized strategic thinking to identify emerging markets ready for penetration. Developed and implemented targeted sales strategies, leading to a 30% increase in revenue within new markets.
- Maintained a strong focus on compliance and safety by implementing OSHA-compliant safety protocols and conducting regular safety training sessions. Achieved a 100% safety record with no accidents or injuries in the workplace.
Regional Manager
Synergy Communications
Brighton, MI
01.2008 - 01.2010
- Conducted performance review meetings with a team of 15 employees, resulting in improved individual performance and increased team productivity by 20%.
- Implemented comprehensive OSHA compliance procedures, resulting in zero OSHA violations for three consecutive years and improving workplace safety standards by implementing regular safety training sessions.
- Developed an onboarding and training program that reduced new hire onboarding time by 30% and improved employee retention by 15%.
Education
Masters of Business Administration - Operations Management And Change Management
Willamette University, Atkinson School of Management
Salem, OR05.2020
Bachelor of Arts - Supply Chain Management
Michigan State University, Eli Broad College of Business
08.2008
Skills
Process improvement
- Employee training
- Performance improvement
- Project Planning
- Complex Problem Solving
- Change Management
- Customer Relationship Management
- Strategic Planning
- Negotiation and Conflict Resolution
- Business Development
- Sales
- Product Management
Timeline
District Manager
Trulieve
11.2021 - Current
Business Owner/Operator
Aqua Pool Pros LLC
06.2015 - 09.2017
Director of Operations
Synergy Communications
01.2010 - 01.2018
Regional Manager
Synergy Communications
01.2008 - 01.2010
Masters of Business Administration - Operations Management And Change Management
Willamette University, Atkinson School of Management
Bachelor of Arts - Supply Chain Management
Michigan State University, Eli Broad College of Business
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