Eric Smiley
Warehouse Supervisor/ Logistics Specialist
Fort Worth,TX
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
25
25
years of professional experience
Work History
Shipping and Receiving Coordinator
SunOpta
03.2023 - Current
- Conduct daily team huddles
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Audit loads, product, labeling
- Create and Manage Logistic plan
- End of Shift passdown
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
ICQA Lead
BFF Logistics
03.2022 - 03.2023
- Conduct count and quality of incoming items
- Communicate with business leads/management trends
- Validate correction time for errors identified (mislabeled, incorrectly stored, virtual/ physical mismatch)
- Managed Jira Accounts
- Shipbob software
- Meet with department leaders to share impact and correct process
- Compare received items to purchase orders and packing lists
- Maintain labeling system on each stock item
- Cycle count stocked received inventory
- Conduct Cycle Count inventory processes to ensure the accuracy of inventory
- Take physical inventory of all parts and materials on a regular periodic basis
- Restore and reconcile balance with material control
- Make/ suggest changes in process when necessary to improve stand or work process
Inventory Control Specialist
PetMate/ Doskosil
01.2019 - 03.2022
- Inventory analysis- Perform various functions of inventory analysis (listed below), daily, weekly, quarterly to ensure health of the business.
- Assist with Logistics plan
- Maintains labeling system on each stock item.
- Assist in stocking received material
- Cycle Count
- Validate bin accuracy
- Report process errors
- Restore and reconcile
Warehouse Supervisor
Lavish Interior Staging Furniture
01.2018 - 01.2019
- Lead the warehouse and transportation team with the staging process.
- Full-fill the design order.
- Ensure inventory is protected to prevent damage.
- Support the designer by staging each piece according to the design plan.
- Prevent damage to the customer’s home.
- Maintain all safety standards.
Warehouse Supervisor
EDS
01.2017 - 01.2018
- Manage receive and departure of warehouse merchandise for an ecommerce warehouse.
- Verified received products receipt, condition and destination.
- Created efficient logistics for warehouse operation.
- Set up deliveries by order and product for drivers.
- Prepared return shipment orders.
- Managed employee schedules and work assignments.
Supervisor Receiving Department
TSF
01.2012 - 01.2016
- Establish and adjust work procedures and responsibilities to meet warehouse demands as dictated by production schedules and work flow.
- Monitor automated warehousing system; operate a computer to enter data, correct errors and control key screens as required.
- Recommend measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.
- Provide coaching and mentoring the team for optimal production and performance.
Commercial Service Technician III
ADT
01.2000 - 01.2011
- Serviced Security Systems from installation, maintenance and repair.
- Provided support through control panel, CCTV, card access and customer education to ensure the best customer experience.
- Continued training for knowledge of new business tools and trends, which result in a positive business relationship.
Education
High School Diploma -
Everman Senior High School
01.1990
Military Training -
Army
01.2003
Skills
- Logistics (military training)
- Logistic business analysis
- Microsoft Office
- Shipbob
- Oracle
- AS400
- TEAMS
- Tableau
- Dock Management
- Able to operate Multiple OS
- Excellent critical thinking and problem-solving skills
- PO Reconciliation
- RF Scanner
Technical Knowledge And Certification
- Focus, DMP, Ademco, CCTV
- Fire/ Access card controls
- 29 E Radio Repairman (military)
- 35 E Communication and Security Equipment Repairman
- Logistics
Timeline
Shipping and Receiving Coordinator
SunOpta
03.2023 - Current
ICQA Lead
BFF Logistics
03.2022 - 03.2023
Inventory Control Specialist
PetMate/ Doskosil
01.2019 - 03.2022
Warehouse Supervisor
Lavish Interior Staging Furniture
01.2018 - 01.2019
Warehouse Supervisor
EDS
01.2017 - 01.2018
Supervisor Receiving Department
TSF
01.2012 - 01.2016
Commercial Service Technician III
ADT
01.2000 - 01.2011
Military Training -
Army
High School Diploma -
Everman Senior High School
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