Eric Smith
Georgetown,KY
Summary
Service-oriented professional with more than 20 years experience working with customer service driven organizations. Committed to cultivating lifelong client relationships.
Overview
21
21
years of professional experience
Work History
Territory Sales Manager
Zynex Medical
Frankfort, KY
10.2021 - 04.2022
- Build relationships with existing clinics
- Grow territory by seeking out new providers
- In-person sales meetings with providers
- Demonstrate features of pain management devices
- Explain prescription process
- Follow-up support to establish confidence in products and company
- Increased sales 300%
Customer Service Technician
AT&T
Frankfort, KY
07.2017 - 09.2021
- Performed in-home customer service for internet service
- Explain and demonstrate features of service
- Address any customer concerns to establish confidence in service and workmanship
- Follow-up service to ensure 100% customer satisfaction
Sales and Installation Technician
Impact Satellite
Georgetown, KY
06.2014 - 07.2017
- Sales and installation of satellite TV and internet service
- Schedule workload
- Established lasting relationships with clients
Owner Operator
E.S. Satellite
Georgetown, KY
05.2001 - 06.2014
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- In-home demonstrations of products and pricing
- Established lifelong customer relationships
Education
Bachelor of Science - Accounting
Sullivan University
Lexington, KY12.2010
Bachelor of Science - Finance
Sullivan University
Lexington, KY12.2010
Skills
- Product and Service Sales
- Profitability Assessments
- Market Penetration Strategy
- Territory Expansion
- Customer Relationship Management
- Creative Problem Solving
- Understanding Customer needs
Timeline
Territory Sales Manager
Zynex Medical
10.2021 - 04.2022
Customer Service Technician
AT&T
07.2017 - 09.2021
Sales and Installation Technician
Impact Satellite
06.2014 - 07.2017
Owner Operator
E.S. Satellite
05.2001 - 06.2014
Bachelor of Science - Accounting
Sullivan University
Bachelor of Science - Finance
Sullivan University
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