Eric Sotengco
Katy,TX
Summary
Results-oriented professional seeking a challenging position to utilize skills and expertise for organizational growth and success. Proven track record of achieving targets and exceeding expectations. Adept at identifying improvement opportunities and implementing effective strategies for results. Committed to continuous learning and professional development, eager to leverage strong work ethic, adaptability, and problem-solving abilities to make a valuable impact in a dynamic work environment.
Overview
18
18
years of professional experience
Work History
Store Manager
LL Flooring
Katy, TX
01.2024 - Current
Store Manager
LL Flooring
Orlando, Florida
04.2019 - 12.2023
- Accountable for all functional areas of store including driving sales team, financial performance, and inventory levels.
- Able to make analytical decisions and solve complex problems daily
- Increase sales over prior year 20%
- Exceptional inventory control to have 18 month count vs standard 12 month
- Developed rapport with outside vendors, Pro customers & corporate business partners.
- Maintain rapport with Regional Managers with driving positive outcomes for store performance and consistent growth
- Formed an enthusiastic sales Team with the ability to lead, plan, and direct the store to achievable goals, and performance
- Provide leadership to assistance managers, sales support dedicated to driving revenues and providing outstanding customer service
- Recruit, hire, and develop an outstanding diverse sales team
- Built productive, and collaborative working relationship with store team along with other LL Flooring store locations
- Responsible for training of new personnel on products, policies and procedures, and company compliance
- Conduct necessary audits along with maintaining any store reports, ie P&L
Store Manager
LL Flooring
League City, Texas
07.2015 - 03.2019
- Provide store management, associate supervision and daily store operations in the absence of the Store Manager
- Maintain daily rapport in coordinating sales support, supervise customer service, warehouse staff and training
- Train and support other associates to achieve personal sales goals
- Troubleshoot daily work operations
- Knowledgeable in installation control and functionality of products
- Assist with maintenance of the warehouse
- Cross trained in all aspects of the daily operations of Business
- Recipient of the 2018 Top volume of Bostik Sales, Top volume Installation sales
Tile Department Manager
Floor Décor
Houston, Texas (Almeda))
01.2007 - 09.2013
- Manage 50-60 employees
- Responsible for achieving sales budgets
- Analyze and work P&L, CPR, Stock Purchase Order and other business reports for best merchandising, in-stock and pricing
- Monitor warehouse inventory for product orders, stock, shipping and cycle counts
- Work with logistics (internal/external) moving and tracking products ensuring quality standards
- Solidified time management, administrative, analytical & problem-solving skills
- Knowledge in all products and services for brand and operating excellence
Education
College of the Mainland
Texas City, Texas01.2004
Skills
- 15 years retail and home improvement experiance
- SAP
- Dayforce Payroll system
- Sales force system
- Personal Computers
- MS Office Programs
- Excel
- 40-45 WPM
- Forklift trained
References
Available Upon Request
Timeline
Store Manager
LL Flooring
01.2024 - Current
Store Manager
LL Flooring
04.2019 - 12.2023
Store Manager
LL Flooring
07.2015 - 03.2019
Tile Department Manager
Floor Décor
01.2007 - 09.2013
College of the Mainland