Eric Souza Jr.
Cinnaminson,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Hampton Club Associates
10.2021 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
SUPERVISOR
M&M AUTO
06.2018 - 08.2020
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Package Handler
UPS
06.2017 - 10.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
High School Diploma -
PEOPLE'S PREPORATORY CHARTER SCHOOL
Newark, NJ06-2018
Skills
- First aid and safety
- Decision-making support
- Appointment Scheduling
- Social Skills Development
- Shipping and receiving
- Order Picking
- Package preparation
- Freight Handling
- Hazardous materials knowledge
- Barcode scanning
- Loading and unloading
- Materials Handling
- Inventory organization
- Warehouse Safety
- Warehouse Operations
Timeline
Direct Support Professional
Hampton Club Associates
10.2021 - Current
SUPERVISOR
M&M AUTO
06.2018 - 08.2020
Package Handler
UPS
06.2017 - 10.2018
High School Diploma -
PEOPLE'S PREPORATORY CHARTER SCHOOL
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