Eric Stauffer
Detroit,MI
Summary
I have lived downtown Detroit for 22 years now, all of which have been in the service industry. 18 years in fine dining. I am extremely passionate about service. My 3 passions in this industry are food, wine and proper steps of service. I have a great relationship with the detroit elite. I have gained trust with this city's residents. I am proud to have spent the last two decades making guests happy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Operations
Texas De Brazil
Detroit, MI
01.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Manager
Michael Symon's Roast
Detroit, MI
09.2021 - 01.2022
I trained under a fellow Sommelier Joseph Allerton to take over his position as Sommelier and Manager. Mr. Allerton is opening his highly anticipated Bar Pigalle in Brush Park with Travis Fourmont. Unfortunately Roast Shuttered its doors on January 7th.
Sommelier
Prime & Proper
Detroit, MI
02.2018 - 06.2020
CMS & WSET LEVEL 2
TRAINED UNDER LIZ MARTINEZ
General Manager
Opus One
Detroit, MI
06.2008 - 11.2011
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Bachelor of Arts -
University of Michigan - Flint
Flint, MI05.2004
Associate of Arts - Photographic, Film, And Video Technology
Charles Stewart Mott Community College
Flint, MI09.2002
Skills
- Sales Tracking
- Program Optimization
- Supplier Monitoring
- Goal Setting
- Staff Scheduling
- Employee Motivation
- Price Structuring
- Sales Coaching
- Customer Relations
- Multitasking and Prioritization
- Money Handling
- Wine Education
Accomplishments
3 C.O.R.P Magazine articles regarding service (N.Y.)
ROSE AWARD Nominee 2012, 2013 & 2015
Hennessy (Cocktail of the Year 2014)
Certification
CMS & WSET LEVELS 2
CICERONE LEVEL 1
T.I.P.
SERVE SAFE
Timeline
Manager of Operations
Texas De Brazil
01.2022 - Current
Manager
Michael Symon's Roast
09.2021 - 01.2022
Sommelier
Prime & Proper
02.2018 - 06.2020
General Manager
Opus One
06.2008 - 11.2011
Bachelor of Arts -
University of Michigan - Flint
Associate of Arts - Photographic, Film, And Video Technology
Charles Stewart Mott Community College