Summary
Overview
Work History
Education
Skills
References
Leadership Philosophy
Timeline
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ERIC STEAD

Portland,OR

Summary

Dynamic Human Resources Business Partner with a proven track record at TransPak, excelling in employee relations and policy writing. Expert in recruitment strategies and performance management, I successfully managed over 200 hires while enhancing workplace culture. Adept at conflict resolution and data analytics, I drive organizational success through strategic HR initiatives.

Overview

16
16
years of professional experience

Work History

Human Resources Business Partner

TransPak
Tualatin and Tigard, USA
08.2021 - 04.2024
  • On site HR support for the Kent, WA acquisition.
  • Managed employee investigation/discipline process.
  • Managed new hire orientation and onboarding, Corporate and Manufacturing. Over 200 hires.
  • Provided hiring managers with on-site recruitment assistance for all hiring activities.
  • Worked directly with local staffing agencies to identify and hire quality manufacturing candidates.
  • Co-authored Management Training curriculum. Leadership, Systems, Policies and Procedures.
  • Provided high-quality employee relations support and Manager coaching.
  • Provided local assistance to the Compensation team during annual reviews.
  • Worked with General Managers to right-size compensation to hire and retain during Covid.
  • Worked with Payroll to support all local needs.
  • Wrote and published the Health and Wellness Newsletter.
  • Provided high-quality, local support to the Benefits Department.
  • Wrote the Corrective Action Policy/Process for all TransPak (US).
  • Facilitated employee exits/terminations.
  • Managed severance process for all layoffs.
  • Managed Unemployment claims.
  • Member of safety committee.
  • Oregon Event Coordination (Charity initiatives, Summer Picnic, Health and Wellness, etc.)

Human Resources Business Partner

National Payment Systems/Gresham Group LLC
Portland and Gresham, USA
04.2016 - 09.2020
  • Provided high-quality employee relations support to Ownership and SVP of Sales and one on one Manager and Employee coaching.
  • Managed a team of 2 Compliance Officers, a Hiring & Training Coordinator, a Sales List Scrubber, and the office cleaning personnel.
  • Managed new hire onboarding, over 400 hires.
  • Managed Time and Attendance Tracking, and processed office Payroll (weekly).
  • Partnered with Sales SVP and Payroll to process all position and salary changes.
  • Managed Wellness Team (Twice daily temperature checks, Daily disinfecting Surfaces, Maintained recommended CDC Guidelines).
  • Oversaw office management, including supply ordering and internal work orders.
  • Provided high-quality support to the Benefits team during open enrollment.
  • Managed employee investigations/discipline process.
  • Execute write ups and enforce office policies and procedures.
  • Facilitated employee exits/terminations.
  • Worked directly with HR Vendor (HR Annie) on annual HR Handbook updates.
  • Provided best in class industry internal legal compliance for all sales (paperwork and new merchant welcome call).
  • Corporate Contact for Building Management (Melvin Mark).
  • Event Coordination (Office Birthday, Site Events, Holiday Celebrations).

Human Resources Coordinator/Account Executive

Zones, Inc
Portland, USA
01.2010 - 08.2014
  • Managed corporate quarterly performance management system and processes (UltiPro).
  • Created and managed internal corporate HR communications processes, improving project workflow across multiple offices.
  • Managed new hire orientation and onboarding, over 200 hires (PDX location).
  • Provided high-quality employee relations support and Manager coaching (PDX location).
  • Participated on the teams that implemented complete HR systems upgrades (UltiPro & Taleo).
  • Led team for a complete redesign and content upgrade for corporate HR intranet, improving employee experience interacting with HR.
  • Managed the Wellness program for the PDX office (Coordinated annual on-site biometrics testing, coordinated wellness fairs, administered wellness classes, etc.).
  • Led safety committee (First Aid & CPR Certified).
  • Provided on-site, PDX assistance, for all hiring activities. Working with corporate Recruitment (interview coordination, candidate contact, sales assessment review).
  • Provided high-quality support to the Benefits team during open enrollment (PDX location).
  • Facilitated employee investigation/discipline process.
  • Facilitated employee exits/terminations (PDX location).
  • Managed Time and Attendance Tracking (PDX location).
  • Corporate Contact for PDX Building Management (Bill Naito, Corp).
  • Managed all PDX Access Badges and office parking badges.
  • PDX Event Coordination (Charity, Sales Graduation, Summer Picnic, etc.).

Human Resources Generalist (Recruitment)

Rentrak Corp
Portland, USA
07.2008 - 10.2009

Executed full-cycle recruitment for all corporate hires, ensuring alignment with organizational needs.

Managed advertising for open positions and monitored expiration of closed listings.

Coordinated candidate travel arrangements, including flights, hotels, and ground transportation.

Drafted offer letters in collaboration with hiring managers while adhering to salary structures.

Oversaw verification of employment and background check processes for candidates.

Delivered comprehensive day one orientation for all new hires to facilitate smooth onboarding.

Processed hires, position changes, and terminations in ADP to maintain accurate records.

Certified and maintained compliance of corporate employee I-9 forms with Department of Homeland Security regulations.

Education

Professional In Human Resources -

HR Certification Institute
Portland, OR
01.2012

Improvisation/Acting -

Upright Citizen's Brigade
New York City, NY
01.2004

Bachelor of Fine Arts Program - Acting

New York University
New York City, NY
01.1995

Associates of Arts Program - Acting

San Joaquin Delta College
Stockton, CA
01.1993

Skills

  • Microsoft 365 and Google Mail
  • Policy writing
  • Employee relations
  • Recruitment strategies
  • Training development
  • Performance management
  • Workplace safety
  • Conflict resolution
  • Data analytics
  • Workforce supply and demand
  • Managing employee relations
  • Employee engagement
  • Work culture enhancement
  • Lotus Notes and GroupWise
  • Oracle and Paycom
  • ADP and UltiPro
  • Taleo and Zenefits
  • Dayforce and Equifax
  • E-Verify expertise
  • Internet proficiency
  • Attention to detail
  • Problem-solving skills

References

Available Upon Request

Leadership Philosophy

  • "I start with the premise that the function of leadership is to produce more leaders, not more followers." - Ralph Nader
  • "It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." - Charles Darwin
  • "Doubt is normal. Everyone deals with doubt. A leader uses it as motivation. A follower uses it as an excuse." - Eric Stead

Timeline

Human Resources Business Partner

TransPak
08.2021 - 04.2024

Human Resources Business Partner

National Payment Systems/Gresham Group LLC
04.2016 - 09.2020

Human Resources Coordinator/Account Executive

Zones, Inc
01.2010 - 08.2014

Human Resources Generalist (Recruitment)

Rentrak Corp
07.2008 - 10.2009

Professional In Human Resources -

HR Certification Institute

Improvisation/Acting -

Upright Citizen's Brigade

Bachelor of Fine Arts Program - Acting

New York University

Associates of Arts Program - Acting

San Joaquin Delta College
ERIC STEAD