Eric Stoner
Hahira
Summary
Accomplished logistics leader with a solid track record in managing operations and enhancing customer satisfaction. Successfully coordinated cross-functional teams to improve inventory management and streamline processes, achieving measurable increases in efficiency. Demonstrates a commitment to driving organizational success through strategic initiatives and effective team supervision.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
NCOIC Logistics Operations
United States Air Force
VALDOSTA
10.2024 - Current
- Oversaw the planning and execution of logistics operations, including transportation and inventory management, ensuring timely and accurate supply delivery to meet mission requirements.
- Coordinated with cross-functional teams to align logistics support with organizational goals, ensuring seamless integration of logistics into operational missions.
- Led and supervised a team of logistics personnel, which fostered a high-performance culture and boosted team morale.
- Coordinated with cross-functional teams to align logistics support with organizational goals, achieving seamless integration of logistics into operational missions.
- Maintained accountability for all logistics assets through rigorous inventory control measures, ensuring compliance with regulations via regular audits.
- Ensured proper storage conditions and management of supplies, optimizing resource utilization and reducing waste.
- Provided logistics support for training exercises and deployments, analyzing requirements and developing effective strategies to enhance operational readiness while streamlining processes to improve efficiency and reduce costs.
- Prepared and presented detailed reports on logistics operations to senior leadership, highlighting performance metrics and resource utilization to inform decision-making.
- Ensured comprehensive documentation of logistics activities in accordance with organizational policies, helping maintain transparency and accountability within the logistics operations.
Non-Commissioned Officer in Charge of Inspection/Inventory
United States Air Force
NAS SIGONELLA
01.2023 - 10.2024
- Conducted inspections and audits of inventory systems, ensuring accuracy and compliance with protocols and regulations.
- Developed and implemented streamlined inventory management procedures, resulting in a 20% reduction in discrepancies and improved overall efficiency.
- Conducted inspections and audits of inventory systems to ensure accuracy and compliance with protocols and regulations.
- Collaborated with cross-functional teams to develop and deliver training programs on inventory management best practices, improving knowledge and skills of personnel.
Sales Associate
Home Depot
02.2007 - 03.2023
- Drove sales initiatives and motivated teams to achieve and exceed store sales targets through effective coaching and performance management.
- Mentored and trained new associates on product knowledge and sales skills, fostering collaboration and enhancing team effectiveness.
- Took charge in addressing customer concerns and resolving issues efficiently, setting a standard for exceptional service delivery within the team.
- Mentored and trained new associates to enhance their product knowledge and sales skills, fostering a collaborative and high-performing team environment.
- Collaborated with departments to streamline operations and enhance overall store performance, ensuring a seamless customer journey.
- Collaborated with various departments to streamline operations and improved overall store performance, ensuring a seamless customer journey.
- Addressed customer concerns and resolved issues efficiently, establishing a standard for exceptional service delivery within the team.
NCOIC of Customer Support
United States Air Force
NAS SIGONELLA
10.2020 - 01.2023
- Led and supervised team of 15 customer support representatives, providing guidance, training, and reinforcement to enhance service quality.
- Pioneered the integration of a robust customer feedback mechanism, catalyzing a striking 30% upsurge in customer satisfaction ratings within a mere six-month timeframe.
- Engineered a comprehensive overhaul of customer support workflows by spearheading the implementation of an ingenious automated ticketing system.
- Directed cross-functional teams to design and implement customer-focused training initiatives, improving support capabilities.
Non-Commissioned Officer in Charge of Inspection
United States Air Force
HURLBURT FIELD AFB
12.2018 - 10.2020
- Diligently supervised the flight safety program, upholding impeccable compliance with Air Force Instructions, Department of Defense Regulations, and Financial Improvement and Audit Readiness (FIAR) plans, achieving an unwavering 100% adherence rate.
- Monitored Air Force Specialty Code (AFSC) alert notifications to safeguard against suspect and counterfeit materials from deceptive suppliers.
- Vigilantly monitored Air Force Specialty Code (AFSC) alert notifications, effectively safeguarding against suspect and counterfeit materials originating from deceptive suppliers.
- Supervised flight safety program to ensure compliance with Air Force Instructions, Department of Defense Regulations, and Financial Improvement and Audit Readiness (FIAR) plans, maintaining 100% adherence.
Education
Doctor of Strategic Leadership -
Liberty University
Lynchburg, VA03-2026
Master of Arts - Executive Leadership
Liberty University
LYNCHBURG, USABachelor's of Applied Sciences - Technical Management/Project Management
Embry-Riddle Aeronautical University
HURLBURT FIELD AFB, USAAssociate of Science - Technical Management/Project Management
Embry-Riddle Aeronautical University
Hurlburt Field, FLAssociate's Degree - Logistics, Materials, and Supply Chain Management
Community College of The Air Force
Montgomery, ALGraduate Certificate - Management and Leadership
Liberty University
Lynchburg, VAGraduate Certificate - General Business
Liberty University
Lynchburg, VASkills
- Logistics planning
- Inventory management
- Project management
- Data analysis
- Process improvement
- Team leadership
- Time management
- Collaboration skills
- Effective communication
- Customer service
Personal Information
Date of Birth: 10/13/88
Certification
PMP- Project Management Professional
PgMP- Program Management Professional
PfMP- Portfolio Management Professional
PgMP- Program Management Professional
PfMP- Portfolio Management Professional
Clearance Expiration
02/19/30
Security Clearance
Secret
Timeline
NCOIC Logistics Operations
United States Air Force
10.2024 - Current
Non-Commissioned Officer in Charge of Inspection/Inventory
United States Air Force
01.2023 - 10.2024
NCOIC of Customer Support
United States Air Force
10.2020 - 01.2023
Non-Commissioned Officer in Charge of Inspection
United States Air Force
12.2018 - 10.2020
Sales Associate
Home Depot
02.2007 - 03.2023
Doctor of Strategic Leadership -
Liberty University
Master of Arts - Executive Leadership
Liberty University
Bachelor's of Applied Sciences - Technical Management/Project Management
Embry-Riddle Aeronautical University
Associate of Science - Technical Management/Project Management
Embry-Riddle Aeronautical University
Associate's Degree - Logistics, Materials, and Supply Chain Management
Community College of The Air Force
Graduate Certificate - Management and Leadership
Liberty University
Graduate Certificate - General Business
Liberty University