Eric Swart
Glendale,AZ
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2025
2025
years of professional experience
Work History
2nd Assistant Manager
Caseys Genral Store
Gilbert, IA
10.2019 - 09.2024
- Assisted with the development of staff training programs and materials.
- Resolved customer complaints in a timely manner.
- Supervised employees in all aspects of job performance by providing guidance and direction.
- Developed internal control procedures to ensure accurate recordkeeping.
Painter/Drywall Finisher
Mullenbach
Gilbert, IA
05.2021 - 08.2023
- Provided expert advice on the best products to use for various jobs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Independently ran jobs from start to finish
Customer Development Representative
Power Home Remodeling
Tempe, AZ
- Generating leads in selling exterior home products
Education
Bachelor of Arts - Communication Studies
Iowa State University
Ames, IA05-2024
Minor - Organizational Leadership
Iowa State University
Ames, IA05-2024
Skills
- Interpersonal Skills
- Marketing knowledge
- Employee engagement
- Communication
- Delegation Abilities
- Customer service focus
- Data analysis
- Research projects
- Small - Large group work
- Microsoft word,powerpoint, and excel
- Time Management
- Sales pitch
Accomplishments
- Deans list 2021-2023
- Cumulative 3.5+ GPA in completed communication/leadership classes
Affiliations
- Former collegiate track and field athlete (NIACC)
- COM studies club member
Leadership
- High school Football captain
- Project leader/Representative
- Leadership studies student spotlight
Timeline
Painter/Drywall Finisher
Mullenbach
05.2021 - 08.2023
2nd Assistant Manager
Caseys Genral Store
10.2019 - 09.2024
Bachelor of Arts - Communication Studies
Iowa State University
Minor - Organizational Leadership
Iowa State University
Customer Development Representative
Power Home Remodeling
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