Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
2nd Assistant Manager
Skechers
06.2021 - Current
Maintained focus during busy times and delegated tasks to employees to keep running smoothly
Taught team members how to use effective strategies to meet operational and sales goals
Answered questions about store policies and concerns to support positive customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Skechers Product Specialist
Skechers
06.2019 - 06.2021
Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
Promoted customer loyalty and consistent sales by providing friendly customer service and knowledgeable assistance
Organized store merchandise racks and displays to promote and maintain visually appealing environment.
Education
Associate of Arts -
Tarrant County College Northeast Campus
Hurst, TX
05.2024
High School Diploma -
Trinity High School
Euless, Texas
05.2021
Skills
Staff development/training
Customer service focus
Strategic planning
Excellent interpersonal skills
Bilingual (Fluent in Spanish and English)
Retail Operations
Certification
Certified Phlebotomy Technician (CPT), National Healthcareer Association.
Basic Life Support (BLS), American Heart Association.