Eric Talley
Atlanta,GA
Summary
professionalism and ethics in all interactions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Patient Access Specialist
Emory Hospital
Atlanta, Ga
03.2020 - 11.2025
- Managed patient registration processes, ensuring accuracy and compliance with hospital policies.
- Coordinated scheduling of appointments, optimizing patient flow and resource allocation.
- Led initiatives to streamline patient check-in processes, reducing wait times and enhancing satisfaction.
Customer Service Representative
Sprint
Atlanta, Ga
06.2018 - 01.2020
- Processed orders and modifications accurately while maintaining system integrity.
- Handled escalated complaints professionally, fostering positive customer relationships.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Creekside High School
Fayetteville, GA05.2016
Skills
- Professionalism and ethics
- Exceptional communication
- Performance standards compliance
Timeline
Patient Access Specialist
Emory Hospital
03.2020 - 11.2025
Customer Service Representative
Sprint
06.2018 - 01.2020
High School Diploma -
Creekside High School