Eric Varona-Nava
Troy,US
Summary
I recently returned to the Detroit area to help take care of my father after my mother's passing. After leaving my most recent employment, I am determined to find a new role that suits both myself and your company. I have extensive experience in customer service, sales, the automotive industry and in broadcasting and entertainment. I believe my work ethic, drive and skills will be valuable to your company and I am looking forward to hearing from you soon.
Overview
19
19
years of professional experience
Work History
Service Advisor/Store Manager
BIG 10 Tire Pros
09.2020 - 10.2024
- Advised customers in a professional and friendly manner.
- Presented findings and diagnosis of their vehicle, clearly and in a manner they could easily understand.
- Explained the value and benefits of performing additional repairs and services recommended by us or the manufacturer
- As the Store Manager, I was responsible for the overall success of the store, and performance of all employees. Customer satisfaction was the most important aspect as the store manager.
Freelance Mobile DJ
Crowd Pleasers Entertainment
02.2010 - 10.2024
- Host/DJ for weddings, events and local Oyster bar
Store Manager/ Service Manager/ Service Advisor
Mavis Tire
04.2017 - 09.2020
On-Air Personality/Imaging Director
Backyard Broadcasting/Rock 93.9
05.2005 - 10.2008
- Held on-air shifts during all day parts; Morning Drive, Middays, Afternoons and Nights
- Responsible for creating station imaging and branding, and overall identity of the station
- Assisted in the writing and producing of on air advertising for station clients
Education
Radio Broadcasting - Radio And Television
Specs Howard School of Broadcast Arts
Southfield, MI07.2000
Diploma - General Studies
Troy High School
Troy, MI06.1998
Skills
- Oral Communication
- Multicultural Understanding
- Multilingual
- Maximizing Productivity and Profits
- Leadership
- Leadership/Supervision
- Public Speaking
- Presentations
- Written and Verbal Communication
- Computer Literacy
- Conflict Resolution
- Communications
- Creative Talent
- Motivating through Incentives / Contests
- Well-Developed Listening Skills
- Troubleshooting/Repairing Problems
- Teamwork
2001-2005 I planted my radio roots at...
- WKQZ Z93, WILZ Wheelz 104.5 - On-air Personality & Board Op
- WFBE B95 - On-air Personality and Station Imaging
- WWBN Banana 101.5 - On-air Personality
- WRXF Radio X Rock 103 (now WUSF) - On-air Personality
- WRIF The Riff - Promotions intern
Additional employment and experience
- Danny's Dowtown Jackson, MS - Manager and Head DJ
- Goodyear Tire & Auto Jackson, MS - Service Advisor and Service Manager
- Gateway Tire Ridgeland, MS - Service Advisor
- Meineke Brakes & Mufflers - Service Advisor and Store Manager
Timeline
Service Advisor/Store Manager
BIG 10 Tire Pros
09.2020 - 10.2024
Store Manager/ Service Manager/ Service Advisor
Mavis Tire
04.2017 - 09.2020
Freelance Mobile DJ
Crowd Pleasers Entertainment
02.2010 - 10.2024
On-Air Personality/Imaging Director
Backyard Broadcasting/Rock 93.9
05.2005 - 10.2008
Radio Broadcasting - Radio And Television
Specs Howard School of Broadcast Arts
Diploma - General Studies
Troy High School