Eric Villarreal
Alice,TX
Summary
Skilled communicator and complex problem-solver with a background in team management and operational oversight. Proven track record in enhancing team performance through effective training and mentoring, ready to drive improvements in operational success.
Overview
19
19
years of professional experience
Work History
Manager
Danny's Wrecker Service
Alice, TX
12.2013 - Current
- Performed Weekly Payroll along with all training needed for each employee
- Established OSHA and Safety Plan for the workplace.
- Streamlined operations by implementing efficient dispatch protocols for towing services.
- Enhanced team productivity through effective training and mentoring of new drivers.
- Developed safety programs that reduced incident reports and improved compliance standards.
- Managed fleet maintenance schedules, ensuring optimal performance and reliability of vehicles.
- Coordinated emergency response efforts, improving service times and customer satisfaction ratings.
- Oversaw budget management for operational expenses, optimizing resource allocation for maximum efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
Tow Truck Driver
Danny's Wrecker Service
Alice, TX
12.2013 - Current
- Operated flatbed and wheel-lift tow trucks for efficient vehicle recovery and transport.
- Conducted thorough vehicle inspections to ensure operational safety and compliance with regulations.
- Provided exceptional customer service by communicating effectively with clients during roadside assistance calls.
- Trained new drivers on safe towing practices, equipment operation, and emergency response protocols.
Munitions Systems Specialist
United States Air Force
02.2007 - 12.2013
- Managed over munitions inventory, ensuring compliance with safety regulations and operational readiness.
- Conducted inspections and maintenance of weapons systems to uphold mission standards.
- Developed training programs for new personnel, enhancing team proficiency in munitions handling.
- Implemented process improvements in munitions logistics, increasing efficiency of supply chain operations.
- Facilitated smooth operations during large-scale training exercises by coordinating logistics for munitions transport and usage.
- Conducted daily briefings on safety procedures, ensuring a secure working environment for all personnel involved.
Education
Career And Technical Education
Community College of The Air Force
Business Administration And Management
Texas A&M Univesity Kingsville
Kingsville, TXComputer Information Systems
Texas A&M University Kingsville
Kingsville, TXHigh School Diploma -
Alice High School
Alice, TXSkills
- Military Veteran
- Effective communication skills when it comes to people/customers
- Complex Problem-solving
- Proficient with most computer programs
- Technical writing skills for detailing or reporting
- Effective time management
- Proficient Problem Solving abilities
- Skilled transportation operator
- Experienced in hand tool use
- Safety procedures
Timeline
Manager
Danny's Wrecker Service
12.2013 - Current
Tow Truck Driver
Danny's Wrecker Service
12.2013 - Current
Munitions Systems Specialist
United States Air Force
02.2007 - 12.2013
Career And Technical Education
Community College of The Air Force
Business Administration And Management
Texas A&M Univesity Kingsville
Computer Information Systems
Texas A&M University Kingsville
High School Diploma -
Alice High School