Ricardo Ramirez
Machesney Park,IL
Summary
Experienced Human Resources Manager with a proven track record of successfully leading and managing teams of up to 250 members. Handpicked to spearhead the opening of brand new stores for both Walmart and Farm & Fleet. Recognized for exceptional leadership skills and consistently delivering outstanding customer service. Honored with multiple awards in recognition of dedication and commitment. Military Veteran with a strong sense of discipline, adaptability, and teamwork in every professional endeavor.
Overview
23
23
years of professional experience
Work History
Human Resources Manager
Target
10.2021 - Current
- Responsible for all recruiting and terminations
- Responsible for all harassment investigations including sexual
- Cover store when no other salaried members in building
- Responsible for training of new team members
- Responsible for payroll and overtime execution
Store Manager
Dick’s Sporting Goods
06.2017 - 09.2021
- Store consistently ranked top 250 out of 727 stores
- Manage payroll on a weekly basis
- Make detail business plans to ensure sales are met
- Top in distinct in credit and warranty sales
- Drive customer service with an over 85% satisfactory rate
Store Manager
Gordon Food Service Store
09.2016 - 06.2017
- Highest Volume store in district
- Had to keep shrink cost low with food waste
Store Manager
Blain’s Farm & Fleet
09.2012 - 09.2016
- Meet with management team for twice-weekly creativity and conflict resolution exercises
- Gained necessary experience that promoted character and skill growth
- Learned to quickly assess the proper tools to resolve situations
- Chosen to open a brand new store
- Largest run store was a 33 million dollar store
Area Manager
GameStop
11.2009 - 08.2012
- Managed 8 store in Naperville Area
- Hired, trained, retained store managers
- District ranked number 26 out of 174
- Lowest shrink level in company 3 years in a row
Assistant Manager
Wal-Mart
11.2004 - 10.2009
- Over every department of the store
- Area of expertise was the food departments
- Also played a big role in loss prevention
Multiple Launch Rocket Operations Direction Specialist
U.S. Army
01.2002 - 09.2004
- Achieved Rank of Sergeant
- Utilized computers in field to field artillery strikes
Education
DE&I for Human Resources Management Certification -
Cornell University
Ithaca, NYHuman Resources Management Certification -
Cornell University
Ithaca, NY01.2023
Associates degree - Hospitality Management
Robert Morris College
Naperville, IL01.2006
Skills
- Microsoft Certified
- Google drive certified
- Human resources Management Certificate
- Diversity, Equity, Inclusion Certificate
- QPR Suicide awareness trained
- Management
- Leadership
- Military Veteran
Awards
- Multiple Customer service awards
- Rookie of the year award
Timeline
Human Resources Manager
Target
10.2021 - Current
Store Manager
Dick’s Sporting Goods
06.2017 - 09.2021
Store Manager
Gordon Food Service Store
09.2016 - 06.2017
Store Manager
Blain’s Farm & Fleet
09.2012 - 09.2016
Area Manager
GameStop
11.2009 - 08.2012
Assistant Manager
Wal-Mart
11.2004 - 10.2009
Multiple Launch Rocket Operations Direction Specialist
U.S. Army
01.2002 - 09.2004
DE&I for Human Resources Management Certification -
Cornell University
Human Resources Management Certification -
Cornell University
Associates degree - Hospitality Management
Robert Morris College
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