Eric Vincent
Hamilton
Summary
Experienced construction professional and small business owner with over 20 years in residential construction, property renovation, and project management. Expertise in team leadership, budgeting, and client relations, consistently delivering projects on time and within budget. Seeking supervisory or hands-on roles to leverage comprehensive industry knowledge.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Small Business Owner
My Handy Helper, LLC
01.2003 - Current
- Third-generation carpenter providing residential and commercial construction, repair and renovation services. Managed projects from end to end, including: client relationships, invoicing, and job execution as an owner-operator.
- Delivered high-quality workmanship in framing, finish carpentry, repairs, and general maintenance, enhancing customer satisfaction and project outcomes.
- Developed and managed new revenue stream by installing and maintaining commercial laundry pump systems, contributing to overall business growth.
- Serviced multi-site commercial clients in Ohio, Michigan, and Canada, ensuring consistent quality and client satisfaction.
Human Factors/Human Machine Integration Engineer
Veridian
Ann Arbor
01.2002 - 01.2003
- Provided Human-Machine Interface (HMI) support for Ford’s Electric/Electrical Systems Engineering division on integrated multimedia systems.
- Integrated human decision-making skills into user interface design for touch screens, audio devices, and displays, enhancing user engagement.
- Supported development of cross-vehicle Ford and Lincoln navigation and infotainment systems.
- Identified and resolved design and engineering conflicts early in the development lifecycle, reducing rework and improving program alignment.
- Liaised between technical engineering teams and user-experience/design groups to ensure alignment on design objectives and user needs.
- Led weekly cross-functional design reviews involving engineering, design, and program stakeholders.
- Contract position at Ford North America.
Human Factors, Design & Usability
LexisNexis
Miamisburg
01.2002 - 12.2002
- Led human-machine interface (HMI) and usability initiatives for in-house web and application-based editorial publishing platforms to improve user engagement.
- Developed usability standards, design documentation, and user-centered requirements to guide product design and ensure alignment with user needs.
- Conducted testing and incorporated feedback to drive iterative improvements, enhancing overall user experience.
- Collaborated with product, engineering, and design teams to support the design and development of global web products.
Human Engineering & Product Design Intern
Visteon
Detroit
01.2001 - 12.2001
- Conducted cognitive work analysis to enhance design of in-car navigation systems.
- Performed usability evaluations of MP3 radio interfaces, facilitating collaboration among multidisciplinary design teams.
- Provided user-centered insights that guided product design decisions.
Adjunct Psychology Faculty
Northern Kentucky University
Highland Heights
01.2001 - 12.2001
- Delivered Human Factors 300 course, enhancing students' understanding of psychology principles.
- Recruited local internet startup for live usability project, providing students with practical industry experience.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Graduate Research & Teaching Assistant
Wright State University
Dayton
01.1993 - 12.2001
- Secured competitive research grants, managing deliverables to ensure project objectives were met.
- Designed and executed human factors research projects, analyzing results to inform future studies.
- Authored technical documentation and contributed to peer-reviewed publications, enhancing knowledge in the field.
Receptionist
Franciscan Friars Cinti
01.1988 - 12.1993
- Managed incoming calls, routing to relevant staff members to ensure timely communication.
- Greeted visitors warmly and directed to appropriate departments.
- Scheduled appointments and coordinated meeting logistics, enhancing staff organization.
- Maintained organized reception area, ensuring a welcoming environment.
- Assisted with administrative tasks, including filing and data entry, to maintain operational efficiency.
- Handled mail distribution and prepared outgoing correspondence promptly.
- Performed accurate data entry into various computer systems, ensuring timely updates.
Production & Retail Manager
Brumfield Enterprises, Licensed Company of Graeter’s
01.1986 - 12.1988
- Standardized processes to enable scalable growth across locations, fostering operational efficiency.
- Contributed to production workflows and product standards, aligning retail sales strategies for improved customer experience.
- Developed operational model for Graeter’s franchise locations, enhancing consistency across new sites.
Assistant Manager
Skyline Chili
Cincinnati
01.1983 - 12.1984
- Coordinated daily restaurant operations, overseeing staff supervision, scheduling, customer service, and food safety compliance.
- Facilitated training for new employees, ensuring adherence to operational standards.
- Promoted from dishwasher to Assistant Manager due to consistent reliability.
Education
Master of Science - Human Factors Psychology
Wright State University
Dayton, Ohio01.1997
Bachelor of Science - Psychology, Computer Science
Northern Kentucky University
Highland Heights, Kentucky01.1993
Bachelor of Art - English
Northern Kentucky University
Highland Heights, Kentucky01.1993
Skills
- Operations management
- Business strategy
- Process improvement
- Budgeting
- Vendor management
- Project quotes
- Scheduling
- Staff training
- Client relationships
- Safety regulations
- Communication
Community
- Emergency Money Fund of Butler County Ohio, 01/01/12, Present, Vice president of the organization since 2015
- Real Estate Investment Association of Butler County, 01/01/10, Present, President 2013-2020
Certification
Certified National Professional Housing Provider, Ohio
Timeline
Small Business Owner
My Handy Helper, LLC
01.2003 - Current
Human Factors/Human Machine Integration Engineer
Veridian
01.2002 - 01.2003
Human Factors, Design & Usability
LexisNexis
01.2002 - 12.2002
Human Engineering & Product Design Intern
Visteon
01.2001 - 12.2001
Adjunct Psychology Faculty
Northern Kentucky University
01.2001 - 12.2001
Graduate Research & Teaching Assistant
Wright State University
01.1993 - 12.2001
Receptionist
Franciscan Friars Cinti
01.1988 - 12.1993
Production & Retail Manager
Brumfield Enterprises, Licensed Company of Graeter’s
01.1986 - 12.1988
Assistant Manager
Skyline Chili
01.1983 - 12.1984
Master of Science - Human Factors Psychology
Wright State University
Bachelor of Science - Psychology, Computer Science
Northern Kentucky University
Bachelor of Art - English
Northern Kentucky University