Eric Warnken
Glen Burnie,MD
Summary
I am driven to apply a strong work ethic and motivational skills to achieve company goals, as well as employee and customer satisfaction. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Recruit Officer
Anne Arundel Police Department
Davidsonville, MD
12.2025 - 03.2026
- Achieved Emergency Vehicle Operations Course certification to enhance response capabilities
- Executed proficiency tests to validate skills in essential areas
- Participated in structured physical training sessions to sustain operational fitness
- Criminal & Constitutional Law
- Firearms
Parts Coordinator
Rental Works
Millersville, MD
06.2021 - 03.2024
- Ordering parts and getting the best price from vendors for all locations at Rental Works
- Obtained quotes from multiple vendors to ensure competitive pricing for parts
- Identified necessary parts for repairs.
- Manage preventive maintenance and scheduling for onsite or at store
- Managed downed items by coordinating repairs and tracking status to minimize equipment downtime
- Identified issues in machines to determine necessary repairs.
- Completed machine repairs to ensure operational efficiency.
- Find new vendors for purchasing because of shortages of parts
- Able to handle service calls when service manager was out sick or on vacation
- Delegated work to mechanics when service manager was out sick or on vacation
- Solved IT problems at the work shop (IE when the internet went down or computer wasn't working)
- Wrote up work orders to bill customers for damages to equipment
- Submitted requests for Warranty items
- Telematics installation and management
- Promote camaraderie among employees to keep morale high
- Worked additional hours, including weekends, to meet urgent team needs and maintain workflow
- Managed daily operations by opening and closing the shop and office.
Store Manager
Pasco Battery Warehouse
Annapolis, MD
05.2018 - 06.2021
- Oversee a 3.5 million dollar operation
- Oversaw inventory levels and organized stock to maintain optimal availability.
- Managed bookkeeping, ordered products and supplies, and drove retail and outside sales.
- Utilized various software platforms to streamline operations and improve workflow.
- Developed a backup network platform during the store relocation.
- Ran networking cable and set up remote security cameras
- Configured and set up 5 computer terminals for daily operation
Store Manager
Rite Aid Pharmacy
East Islip, NY
06.2006 - 05.2018
- Promoted to Store Manager 10/2009 in East Islip NY store 10634
- Achieved 100% sales growth over 6 years through strategic initiatives.
- Applied knowledge of company programs and policies to enhance store operations.
- Utilized technical skills with Rite Aid video hardware and software to support team and improve customer experience.
- Started as Assistant manager and trained in Westhampton store 04227
Owner
E-rock Computers
Southampton, NY
01.2002 - 01.2009
- Started own computer business
- Configured POS computer systems to enhance business operations
- Designed and built custom computer systems tailored to customer needs
- Provided technical support for both residential and commercial clients
- Taught people how to use their computer for various purposes
- Built professional relationships through networking events.
Manager
Jobs Lane Delicatessen
Southampton, NY
10.2001 - 01.2006
- Delivered six years of exceptional customer service experience.
- Secured key to store within six months to oversee daily operations.
- Promoted to full manager after two years, handling money, balancing books, and managing cash against bills.
- Promoted to assistant manager after one year, responsible for ordering and receiving materials.
- Established computer system for managing charge accounts and processing incoming and outgoing bills.
Forklift Operator
Blackman Plumbing Supply
Calverton, NY
01.2001 - 10.2001
- Managed inventory through receiving and stocking operations, ensuring accurate stock levels over four months.
- Coordinated shipping logistics to facilitate timely deliveries and streamline processes for three months.
- Oversaw shipping operations and executed inter-store transfers, enhancing inventory flow for two months.
Education
EMT - Emergency Medicine
Ferndale Volunteer Fire Department
Millersville, MD01-2024
Firefighter I -
Ferndale Volunteer Fire Department
Millersville, MD01-2023
Bachelor’s Degree - Business Management
DeVry University Online
Lisle, IL01-2017
Computer Engineering Technology -
Rochester Institute of Technology
Rochester, NY09-2001
Liberal Arts -
Suffolk Community College
Riverhead, NY01-2000
Computer Engineering -
Rochester Institute of Technology
Rochester, NY01-1999
Skills
- Customer relationship management
- Excellent customer service skills
- Inventory management
- Data analysis
- Report preparation
- Asset protection
- Team leadership
- Team building
- Team collaboration
- Employee training
- Workflow optimization
- Communication
- Problem solving
- Time management
- Excel and Word proficiency
- Windows applications
- Legal knowledge
- Emergency response
- Symbol Technologies
Certification
- Firefighter I, 2023
- EMT, 2024
Mission
I am driven to apply a strong work ethic and motivational skills to achieve company goals, as well as employee and customer satisfaction.
Timeline
Recruit Officer
Anne Arundel Police Department
12.2025 - 03.2026
Parts Coordinator
Rental Works
06.2021 - 03.2024
Store Manager
Pasco Battery Warehouse
05.2018 - 06.2021
Store Manager
Rite Aid Pharmacy
06.2006 - 05.2018
Owner
E-rock Computers
01.2002 - 01.2009
Manager
Jobs Lane Delicatessen
10.2001 - 01.2006
Forklift Operator
Blackman Plumbing Supply
01.2001 - 10.2001
EMT - Emergency Medicine
Ferndale Volunteer Fire Department
Firefighter I -
Ferndale Volunteer Fire Department
Bachelor’s Degree - Business Management
DeVry University Online
Computer Engineering Technology -
Rochester Institute of Technology
Liberal Arts -
Suffolk Community College
Computer Engineering -
Rochester Institute of Technology