Eric Wegrzyn
Sterling Heights
Summary
Reliable and disciplined professional with a background in customer service and technical support. Recognized for strong collaboration skills and the ability to streamline workflow processes, contributing to improved service delivery and client satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Service Technician
Discount Tire
Sterling Heights, MI
06.2026 - Current
- Diagnosed and repaired tire and wheel issues to ensure customer safety and satisfaction.
- Conducted routine inspections to maintain high-quality service standards and operational efficiency.
- Utilized industry-specific tools, including tire changers and balancers, for efficient service delivery.
- Assisted in training new technicians on equipment usage and safety protocols to enhance team performance.
Sales Associate
American Income Life Insurance Company
Troy, MI
06.2025 - 03.2026
- Assisted clients in understanding insurance options and benefits.
- Conducted needs analysis to identify appropriate coverage for clients.
- Processed applications and maintained accurate client records.
- Collaborated with team members to improve customer service strategies.
- Collaborated with policy owners to clarify and confirm final coverage terms.
Technician Assistant
TLW Services
Warren, MI
01.2024 - 01.2025
- Assisted technicians in equipment maintenance and repairs, ensuring operational efficiency.
- Supported inventory management by organizing tools and materials for easy access.
- Collaborated with team members to streamline workflow processes and enhance productivity.
Busser/Server
Polish American Cultural Center
Troy, MI
05.2022 - 10.2024
- Cleaned and organized dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness of tables, utensils, and glassware throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and service.
Education
High School Diploma -
Adlai E. Stevenson High School
Sterling Heights, MIBachelor of Science - Science
Macomb Community College
Warren, MI05-2030
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
Certified Life Insurance Producer, DIFS - May, 2025
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Technician
Discount Tire
06.2026 - Current
Sales Associate
American Income Life Insurance Company
06.2025 - 03.2026
Technician Assistant
TLW Services
01.2024 - 01.2025
Busser/Server
Polish American Cultural Center
05.2022 - 10.2024
Bachelor of Science - Science
Macomb Community College
High School Diploma -
Adlai E. Stevenson High School