Entry-level work experience, adept in customer service and technical support, troubleshooting, including web hosting. Proficient in collaborating with others to identify and resolve technical issues. Expertise in providing end-user support.
Overview
6
6
years of professional experience
Work History
Sales Associate
Ralph Lauren
12.2023 - Current
Help customers locate products and check store system for merchandise at other sites.
Organize racks and shelves to maintain store visual appeal, and promote specific merchandise.
Engage with customers to build rapport and loyalty.
Prepare merchandise for sales floor by pricing or tagging.
Web Host Manager
NJ Child Assault Prevention
02.2021 - 06.2022
Technical SME - Troubleshoot / Perform root cause analysis.
Conducted virtual meetings using Zoom and Google Meet.
Presented videos and PowerPoints to children/teachers ranging from grades 1-6, educating them about bullying, strangers, and sexual assault.
Senior Sales Associate
Stack Creamery 2
10.2021 - 03.2022
Management and training of on-boarding new employees.
Inventory management of ice cream cartons and baked goods.
Served products to customers liking, such as ice cream, cookies, cakes, and pies.
Property Management Assistant
Garden State LLC
05.2018 - 07.2021
Management of Resident access control.
Coordination of tenants moving in and out, and review license agreement.
Communicated effectively with owners, residents, and on-site associates.
Conducted regular inspections of both interior and exterior of properties for damage.