Eric Wireman
LYNCHBURG,OH
Overview
17
17
years of professional experience
Work History
Senior Field Technician
MH Equipment
06.2022 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on Material Handling Equipment.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Meticulously tracked all parts and devices used on each service call.
- Developed corrective action plans and prevention strategies to improve product reliability.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Field Technician
Raymond Storage Concepts
02.2018 - 06.2022
- Executed diagnostics, troubleshooting and evaluations on Electric Forklifts.
- Reviewed technical documentation to complete equipment maintenance and repair.
Technical Communicator
Equipment Depot
03.2015 - 02.2018
- Worked collaboratively across organization to develop and nurture strong internal brand.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
Field Technician
MH Equipment
01.2007 - 02.2015
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Performed routine maintenance on Material Handling Equipment for manufacturing operations.
Education
Bachelor of Science -
Ohio State University
Columbus, OHProfessional Certificate -
University of Cincinnati
Cincinnati, OHSkills
- Safety Management
- Interpreting Electrical and Hydraulic Schematics
- Customer Account Management
- Accurate Initial Diagnoses
- Advanced VNA Certification
- Expert Level Trouble Shooting Skills
- Well Versed in interpreting Technical Documentation
- Excellent Verbal and Written Communicator
Timeline
Senior Field Technician
MH Equipment
06.2022 - Current
Field Technician
Raymond Storage Concepts
02.2018 - 06.2022
Technical Communicator
Equipment Depot
03.2015 - 02.2018
Field Technician
MH Equipment
01.2007 - 02.2015
Bachelor of Science -
Ohio State University
Professional Certificate -
University of Cincinnati