Overview
Work History
Education
Skills
Timeline
Generic

Eric Wireman

LYNCHBURG,OH

Overview

17
17
years of professional experience

Work History

Senior Field Technician

MH Equipment
06.2022 - Current
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on Material Handling Equipment.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Meticulously tracked all parts and devices used on each service call.
  • Developed corrective action plans and prevention strategies to improve product reliability.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.

Field Technician

Raymond Storage Concepts
02.2018 - 06.2022
  • Executed diagnostics, troubleshooting and evaluations on Electric Forklifts.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Technical Communicator

Equipment Depot
03.2015 - 02.2018
  • Worked collaboratively across organization to develop and nurture strong internal brand.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.

Field Technician

MH Equipment
01.2007 - 02.2015
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Performed routine maintenance on Material Handling Equipment for manufacturing operations.

Education

Bachelor of Science -

Ohio State University
Columbus, OH

Professional Certificate -

University of Cincinnati
Cincinnati, OH

Skills

  • Safety Management
  • Interpreting Electrical and Hydraulic Schematics
  • Customer Account Management
  • Accurate Initial Diagnoses
  • Advanced VNA Certification
  • Expert Level Trouble Shooting Skills
  • Well Versed in interpreting Technical Documentation
  • Excellent Verbal and Written Communicator

Timeline

Senior Field Technician

MH Equipment
06.2022 - Current

Field Technician

Raymond Storage Concepts
02.2018 - 06.2022

Technical Communicator

Equipment Depot
03.2015 - 02.2018

Field Technician

MH Equipment
01.2007 - 02.2015

Bachelor of Science -

Ohio State University

Professional Certificate -

University of Cincinnati

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Eric Wireman