Summary
Overview
Work History
Education
Skills
Videography and Music Production/Digital Audio Workstations
Timeline
Generic

Eric Young

Brooklyn,NY

Summary

Highly motivated individual with customer service and sales experience. Knowledgeable in medical terminology, managing pharmacy operations, and patient counseling. Strong communication skills and experienced at working in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Narativ
06.2023 - 08.2023
    • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
    • Engaged with customers to build rapport and loyalty.
    • Assessed customer needs and utilized suggestive selling techniques to drive sales.
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Helped customers locate products and checked store system for merchandise at other sites.

Pharmacy Technician

Utica Express Pharmacy
01.2022 - 02.2023
    • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
    • Entered and processed patients' prescriptions into internal system.
    • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

Bachelor of Science - Biomedical Sciences

St. John's University
Queens, New York
12.2023

Skills

  • Product Sales
  • Promotional Support
  • Client Account Management
  • Sales Development
  • Customer Service

Videography and Music Production/Digital Audio Workstations

Videographer for TBS HBCU scholarship contest winner, Played multiple instruments and composed music for 2 studio albums, several years of experience working in Ableton Live.

Timeline

Sales Associate

The Narativ
06.2023 - 08.2023

Pharmacy Technician

Utica Express Pharmacy
01.2022 - 02.2023

Bachelor of Science - Biomedical Sciences

St. John's University

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Eric Young