Eric Zoffinger
Lakeland,FL
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Lucky's Sports Bar And Grill
Lakeland, Florida
06.2025 - Current
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area and equipment.
- Provided excellent customer service by engaging with patrons and addressing needs.
- Managed inventory levels, restocking supplies as needed to ensure availability.
- Ensured compliance with health and safety regulations in beverage preparation areas.
- Handled cash transactions accurately while operating the point-of-sale system.
Account Manager
Bernie Little Distributors
Lakeland, Florida
08.2022 - 04.2025
- Managed client accounts and maintained strong relationships to ensure satisfaction.
- Conducted regular meetings with clients to discuss needs and address concerns.
- Analyzed market trends to provide insights for account growth opportunities.
- Trained junior staff on account management processes and best practices.
- Managed multiple accounts simultaneously while meeting deadlines.
- Monitored account performance metrics and identified areas for improvement initiatives.
- Acted as main point of contact in matters relating to client concerns and needs.
Paint Specialist
hi lite airfield soultions
Brandon, Florida
02.2022 - 08.2022
- Advised customers on paint selection and color matching techniques.
- Mixed paint according to specifications for various applications and finishes.
- Maintained inventory of paints, tools, and equipment to ensure availability.
- Collaborated with team members to complete projects efficiently and effectively.
- Resolved customer inquiries related to products and services with professionalism.
- Maintained records of all products used in each job.
Merchandiser
Bernie Little Distributors
Lakeland, FL
12.2021 - 02.2022
- Developed visual merchandising strategies to enhance product presentation and appeal.
- Collaborated with marketing teams to execute promotional displays and campaigns.
- Analyzed sales trends to inform product placement and seasonal adjustments.
- Conducted product audits to maintain quality and compliance with brand standards.
- Coordinated with suppliers for timely delivery of merchandise and materials.
- Implemented customer feedback systems to refine store layout and design elements.
Service Representative Assistant/Merchandiser
Pepin Distributing
Tampa, FL
06.2021 - 12.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Delivered service and support to each customer, paving way for future business opportunities.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Updated seasonal displays for windows and mannequins to highlight current product lines.
- Managed vendor chargebacks and follow up to maintain balanced inventory.
- Accepted and completed cash, check and credit card payments.
- Fostered relationships with customers to expand customer base and retain business.
Mover/Driver
Two Men And A Truck
Lakeland, FL
02.2019 - 06.2021
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Documented daily mileage, gas and other data.
- Drove trucks to and from job sites to deliver workers and supplies.
- Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
- Completed customer orders and collected payments to keep accounts current.
- Conducted cold calls to offer services to potential customers.
Prep Cook
Miller's Ale House
Lakeland, FL
11.2017 - 02.2019
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods from meats to potatoes.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Helped train and develop new talent.
- Prepped vegetables and ingredients by washing, chopping and dicing.
Game Room Attendant/Kitchen Staff Member
Chuck E Cheese
Lakeland, FL
02.2016 - 11.2017
- Cleaned and sanitized frequently to maintain health code standards.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Education
High School Diploma -
Victory Christian Academy
Lakeand05.2017
Skills
- Customer seating
- Merchandising proficiency
- Team member motivation
- Staff training and motivation
- Opening and closing procedures
- Food safety and sanitation
- Work ethic
- Collaboration
- Communication
- Customer service
- Multitasking
- Critical thinking
- Problem resolution
- Cargo handling
- Route management
- Customer-oriented
- Delivery and pickup
- Heavy lifting
Certification
- Life, Health, and Annuites licensed
Timeline
Bartender
Lucky's Sports Bar And Grill
06.2025 - Current
Account Manager
Bernie Little Distributors
08.2022 - 04.2025
Paint Specialist
hi lite airfield soultions
02.2022 - 08.2022
Merchandiser
Bernie Little Distributors
12.2021 - 02.2022
Service Representative Assistant/Merchandiser
Pepin Distributing
06.2021 - 12.2021
Mover/Driver
Two Men And A Truck
02.2019 - 06.2021
Prep Cook
Miller's Ale House
11.2017 - 02.2019
Game Room Attendant/Kitchen Staff Member
Chuck E Cheese
02.2016 - 11.2017
High School Diploma -
Victory Christian Academy
Similar Profiles
Kelle PackardKelle Packard
Bar Manager at Mr. Lucky's Bar And GrillBar Manager at Mr. Lucky's Bar And Grill
Anais (Nisi) TellesAnais (Nisi) Telles
Server at The Game Sports Bar and GrillServer at The Game Sports Bar and Grill
Gabriela YounanGabriela Younan
Bartender/Bar Manager at Mullens Sports Bar and GrillBartender/Bar Manager at Mullens Sports Bar and Grill
Shaila TouchtonShaila Touchton
Remote Information Technology Specialist at Abbtech Professional Resources IncRemote Information Technology Specialist at Abbtech Professional Resources Inc
Linnette Ruiz ArroyoLinnette Ruiz Arroyo
Retail Visual Merchandiser at Ashley Furniture Lakeland, HomestoreRetail Visual Merchandiser at Ashley Furniture Lakeland, Homestore