ERICA ADAMS
Marblehead,MA
Summary
Dedicated service industry professional with a business degree and a proven track record of delivering exceptional customer experiences. Aiming to leverage my strong analytical and organizational skills in a career transition to entry-level administrative and financial roles. Seeking an opportunity to contribute my customer service expertise, business education, and keen attention to detail to support administrative and financial functions within a dynamic team.
Overview
2
2
years of professional experience
Work History
Lead Bartender
Folsom Street Foundry
09.2022 - 01.2024
- Regularly performed inventory tracking through Excel spreadsheets
- Balanced cash registers and digital purchases at end of every shift
- Performed accurate invoice verification and product pricing
- Tracked product usage and performed quality assurance for every step of cocktail creation
- Prioritized tasks to ensure efficiency and established unhindered flow of sales
- Assisted Event Coordinator to meet a wide variety of client requests
Bartender
Grand Lake Kitchen
Oakland, CA
08.2021 - 02.2022
- Creating a welcoming environment for guests
- Anticipating guest needs and meeting expectations through direct communication
- Always maintains a positive attitude towards guests and teammates
- Tracking all usage of extensive inventory through POS system or journals
- Ensuring all bottles, cocktails, beverages are accurately priced
- Maintained bar organization to ensure smooth transition between day and night service operation
Education
Bachelor of Science - Business Administration, Finance
San Jose State University
Skills
- Excellent customer service and communication skills
- Adaptable to new software and technologies
- Experience with QuickBooks & Microsoft Suite
- Detail oriented and organized individual
- Active team player, proactive about offering assistance to others
Projects
Financial Statement Analysis
- Demonstrated understanding of accounting principles and GAAP
- Analyzed the financial statements of a publicly traded company to determine overall financial health comparison to industry peers
- Computed financial ratios to interpret specified firm's market position and trends over time
- Evaluated the differences in structure and function of the individual financial statements for full accounting cycle
- Presented findings and responded to questions with team in a classroom setting
Investment Analysis Project
- Used a variety of investment and research tools to build an investment portfolio, and studied their movements over the semester
- Created financial models with Excel of the best performing stocks in the portfolio
- Evaluated data for correlation risk and optimal portfolio choice
Timeline
Lead Bartender
Folsom Street Foundry
09.2022 - 01.2024
Bartender
Grand Lake Kitchen
08.2021 - 02.2022
Bachelor of Science - Business Administration, Finance
San Jose State University
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