ERICA A. HOLT
Thorn Hill,TN
Summary
Highly motivated professional with many years of healthcare experience. Dedicated to providing high-quality, compassionate care to families from all backgrounds. My previous work experience has provided me a strong background which ensures accurate, fast, and reliable medical billing and coding. This experience is what also motivates me to increase reimbursement, decrease errors, and provide fast appeals for denials.
Overview
22
22
years of professional experience
Work History
Emergency Department Technician
East Tennessee Children's Hospital
01.2019 - Current
- ERT at a busy Level II Trauma center caring for patients newborn upward
- Responsibilities including rooming patients, stocking the department, checking vital signs, obtaining POC test specimens, splinting, and transporting patients
- Other jobs include responding to traumas and code blues to place patients on monitors, assist the team, and perform CPR
Medical Billing and Coding Specialist
Healthstar Physicians
09.2008 - 01.2019
- Reviewed patient records and applied correct CPT codes, ICD-10 codes, as well as HCPCS codes
- Resolved discrepancies to ensure compliance and reimbursement optimization
- Coordinated with providers, patients, and insurance companies to ensure accuracy and timely claims
CNA
UT Medical Center
Knoxville, TN
09.2003 - 09.2008
- Delivered compassionate patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments to enhance accuracy in care planning.
- Monitored vital signs and reported changes to enable prompt medical interventions.
- Trained new CNAs in best practices for patient care and safety protocols.
Medical Assistant
Healthstar Physicians Gastroenterology
07.2008 - 09.2008
- Performed patient intake, HPI, vitals, and assisted providers with various medical procedures
- Performed administrative duties such as patient registration, insurance verification, prior authorization, and billing and coding
- Called patients to notify them of results, appointments, and other information to provide continuation of care
Education
Certified Nurse Assistant -
Tennessee Collage of Applied Technology
MorristownGeneral High School Diploma - undefined
Rutledge High School
01.1992
Skills
- Medical Billing
- Medical Claims
- Prior Authorizations
- Chart Reviews
- Insurance Claims
- Denial Appeals
- Pediatric Care
- Vital Signs
- Splinting
- Specimen Collection
- Emergency Response
- Organization
- Team worker
- Medical operations
LEADERSHIP / TRAINING
- Medical Biller and Coder
- Preceptor at East TN Children's Hospital for new ERT's responsible for: training new techs, teaching skills days, orienting new hires to the unit
Timeline
Emergency Department Technician
East Tennessee Children's Hospital
01.2019 - Current
Medical Billing and Coding Specialist
Healthstar Physicians
09.2008 - 01.2019
Medical Assistant
Healthstar Physicians Gastroenterology
07.2008 - 09.2008
CNA
UT Medical Center
09.2003 - 09.2008
General High School Diploma - undefined
Rutledge High School
Certified Nurse Assistant -
Tennessee Collage of Applied Technology