Summary
Overview
Work History
Education
Skills
Timeline
Server

Erica Beasey

Aurora,CO

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Server

ViewHouse
08.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Pier 17
07.2021 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Teacher's Assistant

Jefferson County Public Schools- Cochran Elementar
02.2020 - 12.2021
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Maintained safety and security by overseeing students in recess environments.

Education

Liberal Arts And General Studies

Eastern Kentucky University
Richmond, KY

High School Diploma -

Eastern High School
Louisville, KY
06.2015

Skills

  • Suggestive Selling
  • Menu Memorization
  • Check Payment Processing
  • Quality Control
  • Stocking and replenishing

Timeline

Server

ViewHouse
08.2022 - Current

Server

Pier 17
07.2021 - 08.2022

Teacher's Assistant

Jefferson County Public Schools- Cochran Elementar
02.2020 - 12.2021

Liberal Arts And General Studies

Eastern Kentucky University

High School Diploma -

Eastern High School

Similar Profiles

CREATE PROFILE
Erica Beasey