Erica Blandenburg
Dallas,GA
Summary
7+ years in Ga. Medicaid claims and MMIS web site knowledge. Training new team members and providing them with positive feed back on ways of improvement.
Overview
8
8
years of professional experience
Work History
EDI Help Desk
Gainwell Technologies
Tucker, Ga.
06.2022 - Current
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Troubleshot technical issues with partner's systems related to EDI transactions.
- Collaborated with trading partners to ensure successful exchange of electronic data interchange messages.
- Monitored daily incoming, outgoing transmissions from, to trading partners using FTP protocols or value added networks.
- Recognized by management for providing exceptional customer service.
- Web portal provider account set up.
PS Level II
Gainwell Technologies
Tucker, Ga.
11.2016 - Current
- Verified patient eligibility for medical claims and determined benefit coverage.
- Provided feedback on coding errors and discrepancies found in submitted claims.
Skills
- Active Listening
- Critical Thinking
- Excellent Communication
- System Troubleshooting
- Data extraction
Resume
This is just a small part of who I am and what i am capable of doing and learning. I adapt easily, learn very quickly and I am always up for a challange. Put me to the test.
In my spare time I skate, dance and love going to the beach. I play a lot of brain games to keep me sharp. Outdoor activities are my favorite companied with some good music.
Timeline
EDI Help Desk
Gainwell Technologies
06.2022 - Current
PS Level II
Gainwell Technologies
11.2016 - Current
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