Erica Brown
Hampton,VA
Summary
Structured professional with several years of experience preparing food for restaurant customers. Customer-oriented team player skilled in kitchen equipment operations, menu design and kitchen supervision. Familiar with various cooking methods and sanitation procedures.
Disciplined cook committed to impeccable food preparation and presentation for restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements. Familiar with diverse culinary, pastry and baking techniques.
- Passionate culinary professional known for high productivity and efficient task completion. Possess specialized skills in menu planning, food safety compliance, and inventory management. Excel in fast-paced environments using strong problem-solving, communication, and teamwork abilities to deliver exceptional dining experiences.
- Implemented cost control measures to ensure operations remain within company targets
Overview
16
16
years of professional experience
Work History
Back Up Cook/Pantry Cook
Cracker Barrel
Hampton, VA
01.2022 - Current
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
- Operated various kitchen equipment including grills, deep fryers, ovens, steamers.
- Performed workstation prep prior to shift start.
- Kept up with changing menu items by studying new recipes accurately.
Dining Services Employee
Christopher Newport University
Newport News, Virginia
04.2021 - 12.2021
- Delivered food to customers in a timely manner while observing safety standards.
- Followed health code regulations regarding food storage, preparation, handling, and sanitation.
- Supported serving staff in delivering accurate and well-presented food orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Participated in weekly meetings with supervisors to discuss performance objectives.
- Monitored expiration dates on food items to ensure freshness and quality control.
- Trained new employees to perform duties.
Outbound Warehouse Associate
Target
Hampton, VA
01.2018 - 02.2021
- Provided support to internal customers regarding order status, shipping information.
- Worked collaboratively with team members to achieve common goals and objectives.
- Consulted item numbers and storage locations to stock warehouse quickly and efficiently.
- Communicated effectively with supervisors, coworkers, vendors.
- Unloaded incoming shipments from delivery trucks or other vehicles.
Package Handler
FedEx
Hampton, VA
06.2017 - 05.2018
- Followed company policies and procedures for secure package handling.
- Packed boxes and stock using organizational guidelines.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Complied with federal, state, and company regulations regarding package handling.
- Managed time efficiently to meet or exceed productivity targets.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
Personal Care Assistant
Tender Care Home Health
Newport News, VA
05.2013 - 05.2017
- Assisted with meal planning to meet nutritional plans.
- Recorded client status progress and challenges in logbooks and reports.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Built strong and trusting rapport with clients and loved ones.
- Developed individual plans of care based on assessment findings and physician orders.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Custodian
Buckroe Baptist Church
Hampton, VA
08.2008 - 01.2013
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Notified managers of repair needs or additions to building operating systems.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Education
High School Diploma -
Hampton High School
Hampton, VA06-2000
Some College (No Degree) - Criminal Justice
Thomas Nelson Community College
Hampton, VASome College (No Degree) - Criminal Justice
Everest College
Newport News, VASkills
- Seafood preparation
- Garnishing techniques
- Grilling techniques
- Sanitation practices
- Meat handling
- Food preparation
- Breakfast cooking
- Strong verbal communication
- Organization and prioritization
- Team Leadership
- Attention to detail
Timeline
Back Up Cook/Pantry Cook
Cracker Barrel
01.2022 - Current
Dining Services Employee
Christopher Newport University
04.2021 - 12.2021
Outbound Warehouse Associate
Target
01.2018 - 02.2021
Package Handler
FedEx
06.2017 - 05.2018
Personal Care Assistant
Tender Care Home Health
05.2013 - 05.2017
Custodian
Buckroe Baptist Church
08.2008 - 01.2013
High School Diploma -
Hampton High School
Some College (No Degree) - Criminal Justice
Thomas Nelson Community College
Some College (No Degree) - Criminal Justice
Everest College