Erica Bryant
Memphis
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong problem-solving abilities, and decision-making skills that drive business success.
Overview
14
14
years of professional experience
Work History
Boutique Owner
Self Employed Services
05.2020 - Current
- Oversaw daily operations of the boutique, including staffing, customer service, financials, and marketing initiatives.
- Engaged customers through social media networks to promote new products and special offers.
- Updated website content on a regular basis with new arrivals, promotions, or upcoming events at the store.
- Organized monthly meetings with staff members to discuss performance targets and any issues that may arise.
- Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase.
Receiving Supervisor
Restaurant Depot
Memphis
09.2022 - 01.2023
- Managed incoming orders, organized deliveries, and transferred packages to other departments.
- Ensured packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.
- Directed and coordinated the roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Used lift and hand trucks to transport shipment materials to and from designated areas.
- Worked with vendors to resolve damaged shipments and item shortages, ensuring that the company's interests and financial targets were protected.
Machine Operator
Kruger Products
Memphis
01.2015 - 05.2020
- Kept equipment running smoothly by performing routine maintenance tasks like lubricating and cleaning components.
- Followed company and OSHA safety rules and regulations when it came to machine maintenance and work area cleanliness.
- Dismantled machinery to gain access to worn components, remove them, and replace them in order to keep production within acceptable tolerances.
- Gathered parts for assembly.
Storeroom Clerk
Randstad
Memphis
08.2011 - 11.2014
- Stocked merchandise, clearly labeling items, arranging them.
- Kept detailed records of stock inventory to manage order availability.
- Processed incoming shipments after they arrived by scanning boxes and envelopes and updating the system.
- Kept a tide work environment to keep salmonella down.
Education
High School -
Fairley High School
Memphis, TN05-2003
Skills
- Quality control
- Team building
- Team management
- Motivated self-starter
- Data entry
- Customer service
- Employee training
- Scheduling and planning
- Workload management
- Team motivation
- Team leadership
- Conflict resolution
Timeline
Receiving Supervisor
Restaurant Depot
09.2022 - 01.2023
Boutique Owner
Self Employed Services
05.2020 - Current
Machine Operator
Kruger Products
01.2015 - 05.2020
Storeroom Clerk
Randstad
08.2011 - 11.2014
High School -
Fairley High School