Summary
Overview
Work History
Education
Skills
Store Manager Ladder
Timeline
Generic

Erica Byrd

Dandridge,TN

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

14
14
years of professional experience

Work History

Store Manager

Dollar General
10.2014 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.

Sandwhich Artist

SUBWAY®Restaurants
08.2013 - 08.2014
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Veterinary Technician

Albion Animal Clinic
03.2010 - 08.2013
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.

Education

Bachelor of Science - Secondary Education

Penn West - Edinboro University
Edinboro, PA
12.2006

High School Diploma -

Corry Area Middle High School
Corry
06.2002

Skills

  • Shift Scheduling
  • Competitor Monitoring
  • Hourly Shift Management
  • Promotional Planning
  • Team Development
  • Advocator for other store mangers

Store Manager Ladder

Year long program where one store manager in the district works hand in hand in managing a small group of stores under supervision to have adequate training as a district manager and move up the company ladder with support and training.  They become the DMs right hand man.

Timeline

Store Manager

Dollar General
10.2014 - Current

Sandwhich Artist

SUBWAY®Restaurants
08.2013 - 08.2014

Veterinary Technician

Albion Animal Clinic
03.2010 - 08.2013

Bachelor of Science - Secondary Education

Penn West - Edinboro University

High School Diploma -

Corry Area Middle High School

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Erica Byrd