Summary
Overview
Work History
Education
Skills
Certification
Internship Course Work
Timeline
OperationsManager
Erica Cruz

Erica Cruz

Guilford,CT

Summary

Results-driven woman seeking a position to utilizes my strong interpersonal skills and ability to quickly establish rapport with diverse customer groups. Excellent verbal and written communication skills. An energetic and organized individual with an exceptional work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help the team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

BigY

Head Cashier
2022.10 - 2024.04
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Associate

Amazon
North Haven , CT
2018.08 - 2022.05
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.

Lifeguard

Yale
New Haven , CT
2012.02 - 2018.04
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.

Education

B.S. in Recreation and Leisure: Sports Management -

Southern Connecticut State University
New Haven, CT
01.2017

Skills

  • Proficient in Microsoft Office Word, Power Point, and Excel
  • Strong verbal and written communication
  • Energetic and Organized
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication
  • Dependable and Responsible

Certification

  • Water safety instructor certified
  • Adaptive aquatics certified
  • CPR/ First aid certified
  • Lifeguard CPR/ First aid certified
  • Small craft safety certified

Internship Course Work

  • Event planning for the Ivy League Conference
  • Program planning

Timeline

BigY

Head Cashier
2022.10 - 2024.04

Associate

Amazon
2018.08 - 2022.05

Lifeguard

Yale
2012.02 - 2018.04

B.S. in Recreation and Leisure: Sports Management -

Southern Connecticut State University
  • Water safety instructor certified
  • Adaptive aquatics certified
  • CPR/ First aid certified
  • Lifeguard CPR/ First aid certified
  • Small craft safety certified
Erica Cruz