Erica Dennis
Overland Park ,KS
Summary
Proven leader in talent acquisition and team development, I significantly enhanced recruitment efficiency at Squad Medical Staffing by streamlining processes and leveraging data-driven strategies. Expert in candidate sourcing and employer branding, my collaborative approach and keen analytical skills have consistently improved team performance and candidate placement rates.
Overview
10
10
years of professional experience
Work History
Recruiting Supervisor
Squad Medical Staffing
Overland Park, KS
01.2022 - 04.2024
- Managed a team of recruiters, providing mentorship, guidance, and performance feedback to foster professional growth and skill development.
- Increased recruitment efficiency by streamlining candidate sourcing processes and implementing targeted recruitment strategies by tracking key performance metrics.
- Enhanced candidate experience through well-organized interview scheduling, timely follow-ups, and clear communication.
- Reduced time-to-fill ratios by fostering strong relationships with hiring managers to understand their unique needs and expectations.
- Developed strong partnerships with external agencies and vendors to expand candidate reach for hard-to-fill roles.
- Conducted performance reviews and provided feedback to managers on employee performance to identify and address employee relations issues and resolving conflicts.
- Conducted regular market research on industry trends and competitor updates, informing strategic adjustments within the recruitment team when necessary.
Office Manager
Kansas City Veterinary Care
Kansas City, MO
07.2018 - 12.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records fostering trust and integrity.
- Optimized organizational systems for payment collections, AP/AR, deposits, and record keeping.
- Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews.
- Served as a liaison between upper management and staff members, facilitating open channels of communication or comprehensive support to address concerns or issues promptly. Ultimately enabling them to focus on strategic decision-making.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns, maintaining high-quality services and promote loyalty.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Senior Staffing Manager
Squad Medical Staffing
Overland Park, KS
02.2014 - 07.2018
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
- Streamlined the recruitment process by implementing effective candidate sourcing strategies and utilizing applicant tracking systems.
- Developed targeted and tailored recruiting plans for hard-to-fill positions, resulting in consistent delivery of high-quality candidates for open positions within tight deadlines.
- Reduced time-to-fill metrics by proactively building a robust talent pipeline and maintaining strong relationships with passive candidates.
- Increased placement success rates by establishing strong relationships with both clients and candidates, ensuring thorough understanding of needs and expectations.
- Drove business growth through strategic networking and partnerships, expanding client base and candidate pool.
Education
Some College - Psychology
Kansas University
Lawrence, KSHigh School - General
Shawnee Mission North High School
Overland Park, KS05.1998
Skills
- Customer Focused Relationship Management
- Contract Negotiation and Management
- Remote Conferencing and Communication
- Data-driven decision-making
- Applicant Tracking Systems
- Personnel Management
- Collaborative Problem-Solving
- Innovation and Creativity
- Marketing and Advertising
- Sales Leadership
- Problem Anticipation and Resolution
- Adaptable to Changing Demands
- Delegation and Supervision
- Relationship Building
- Cross-Functional Teamwork
- Staff Training, Development, Coaching and Mentoring for continued growth and improvement
- Idea Development and Brainstorming
- Performance metrics analysis and Key Performance Indicators
Timeline
Recruiting Supervisor
Squad Medical Staffing
01.2022 - 04.2024
Office Manager
Kansas City Veterinary Care
07.2018 - 12.2021
Senior Staffing Manager
Squad Medical Staffing
02.2014 - 07.2018
Some College - Psychology
Kansas University
High School - General
Shawnee Mission North High School