ERICA ELDRIDGE
Nashville,TN
Summary
Luxury sales professional with over five years of experience in premium retail and hospitality. Proven track record of exceeding sales targets and building long-term client relationships. Expertise in styling, storytelling, and product knowledge enhances brand experiences.
Overview
2026
2026
years of professional experience
Work History
SALES
Kreweduoptic
Nashville, Tennessee
2025 - Current
- Generated over $142,000 in gross sales and $137,000 revenue within six months.
- Sustained average order value of $420 through exceptional customer service.
- Achieved top PT sales specialist status at Flagship 619 Royal, now relocated to Nashville 12th location.
- Delivered elevated client-focused experiences reflecting KREWE's design-driven luxury brand ethos.
- Collaborated with events and marketing teams for NOLA Fashion Week, Pickleball Fest by Drew Brees Dream Foundation, and community activations, enhancing engagement and brand awareness.
- Utilized Shopify POS and clienteling tools to manage transactions and analyze sales data.
- Maintained visual merchandising standards to uphold brand integrity.
- Served as style advisor to all customers, fostering personalized shopping experiences.
LODGING COORDINATOR
Envision Music Festival
01.2023 - 12.2023
- Coordinated lodging for 10,000 attendees over 7 day festival, ensuring seamless accommodation logistics.
- Managed vendor relationships, enhancing service quality and guest satisfaction.
- Resolved booking issues promptly, maintaining high occupancy rates.
- Collaborated with teams to optimize check-in processes, reducing wait times.
- Implemented feedback systems, improving future event planning.
On Premise Sales Representative
DRINK NINA
New Orleans, Louisiana
12.2022 - 01.2023
- Connected premium spirit enthusiasts through NINA's IoT, increasing customer satisfaction scores.
- Implemented feedback mechanisms to gather insights, enhancing service offerings and engagement.
- Collaborated with team members to create vibrant event experiences, fostering customer interaction.
- Coordinated logistical efforts for events, improving overall operational efficiency.
NOLA Funk Fest VIP
LA Music and Heritage Experience
New Orleans, LA
2024 - 2025
- Managed logistics for 10,000 attendees, generating $3.4 million in economic impact.
- Coordinated VIP box office operations and general admission processes.
- Communicated with sponsors and Super VIP liaison for credential distribution.
- Oversaw preparation of VIP and Super VIP posters and gift bags.
Sales Representative
Cspire Wireless
Columbia , MS
2023 - 2024
- Applied consultative selling techniques to drive monthly revenue growth.
- Built and maintained relationships with high-value clients to promote brand loyalty.
- Track market potential and sales, providing detailed reports for strategic planning.
- Report on customer needs and market trends to inform product development.
- Stay updated on best practices and promotional trends to drive sales success.
- Identify customer needs and implement tailored solutions to enhance satisfaction and drive sales growth.
BOX OFFICE / HOSTESS
Republic NOLA
New Orleans, US
2018 - 2024
- Managed guest check-in, ensuring seamless entry for over 200 patrons per event.
- Collaborated with security and promoters to enhance guest satisfaction.
- Handled cash distribution, securing nightly revenue without discrepancies.
- Streamlined communication with ticket holders, reducing wait times.
- Ensured efficient operations, contributing to positive guest experiences.
Sales Lead
Victoria Secret
Denver, Colorado
2017 - 2021
- Led and trained sales associates in luxury-level client engagement and product storytelling.
- Consistently exceeded sales targets through expert styling, and cross-selling strategies.
- Maintained premium store presentation and client satisfaction metrics.
Education
Associate of Arts -
Slam Academy
Boulder, Colorado01.2020
GED -
Ocean Springs High School
Ocean Springs01.2018
Skills
- Event operations and logistics
- Customer service and support
- Strategic and social selling
- Time management, organizational skills, and high attention to detail
- Critical thinking skills, creative, proactively, and analytically
- Digital and interpersonal communication
- Leadership and team coordination
- Networking and relationship building
- Event marketing strategies
- Luxury sales
- CRM and Shopify POS
- Canva, Google Workspace, Microsoft Office expertise, and Ableton Live proficiency
- Self-motivated, me vs me mentality, work best in a fast-paced environment
References
References available upon request.
Timeline
LODGING COORDINATOR
Envision Music Festival
01.2023 - 12.2023
On Premise Sales Representative
DRINK NINA
12.2022 - 01.2023
SALES
Kreweduoptic
2025 - Current
NOLA Funk Fest VIP
LA Music and Heritage Experience
2024 - 2025
Sales Representative
Cspire Wireless
2023 - 2024
BOX OFFICE / HOSTESS
Republic NOLA
2018 - 2024
Sales Lead
Victoria Secret
2017 - 2021
Associate of Arts -
Slam Academy
GED -
Ocean Springs High School