Erica Foster
Palm Bay,FL
Summary
Dedicated crew leader lends several years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.
Overview
2
2
years of professional experience
Work History
Crew Leader
Burger King
Melbourne , Florida
07.1997 - 01.1999
- Started off ass cook then to cashier then ahead of crew then assistant manager
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Scheduled periodic meetings with crew members to discuss progress and goals achieved.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Assisted with diverse construction challenges to help team and customer.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Monitored inventory levels and ordered supplies as needed.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Health Management - Medical Informatics
Ultimate Medical Academy
Clearwater, FLSkills
- New hire training
- Building codes
- Teamwork and collaboration
- Maintenance and repair
Timeline
Crew Leader
Burger King
07.1997 - 01.1999
Health Management - Medical Informatics
Ultimate Medical Academy