Eric Fuentes
Central Islip,NY
Summary
Results-oriented professional with a proven track record at New York Cancer And Blood Specialists, managing over 90 patient interactions daily with utmost satisfaction. Skilled in administrative support and fluent in English and Spanish, I excel in cross-functional collaboration and implementing process improvements, demonstrating exceptional problem-solving and communication abilities.
Overview
6
6
years of professional experience
Work History
Patient Communication Representative
New York Cancer And Blood Specialists
Ridge, NY
10.2021 - 03.2024
- Greeted and assisted patients with check-in procedures, while verifying patient insurance eligibility, and entering patient information into the system. Followed HIPAA document protocols to safeguard the confidentiality of patient records.
- Collaborated with other departments within the organization on tasks that required cross-functional support.
- Participated in team meetings to provide feedback on processes or suggest improvements.
- Managed 90 to 100 calls daily, with complete patient satisfaction.
Head Coach Boys Soccer
Brentwood Youth Soccer Club
Brentwood, NY
12.2017 - 10.2023
- Observed athletes during practice and game situations to assess performance and provide improvement tips.
- Created and managed practices for the team's seasonal sessions.
- Worked with individual players to develop their abilities.
- Maintained equipment, facilities, and inventory to avoid accidents, mishaps, and damage.
Education
Bachelor of Science - Computer Science And Programming
Suffolk County Community College
Farmingdale, NY12-2026
High School Diploma -
Central Islip High School
Central Islip, NY06.2019
Skills
- Problem solver
- Goal setting
- Organized and detail-oriented
- Administrative and office support
- Verbal and written communication
- Fluent in English and Spanish
- Computer Savvy
Timeline
Patient Communication Representative
New York Cancer And Blood Specialists
10.2021 - 03.2024
Head Coach Boys Soccer
Brentwood Youth Soccer Club
12.2017 - 10.2023
Bachelor of Science - Computer Science And Programming
Suffolk County Community College
High School Diploma -
Central Islip High School
Similar Profiles
Wendy AragonWendy Aragon
Reception Specialist at New York Cancer And Blood SpecialistsReception Specialist at New York Cancer And Blood Specialists
Luisa GonzalezLuisa Gonzalez
Phlebotomist at New York Cancer And Blood SpecialistsPhlebotomist at New York Cancer And Blood Specialists
Cara La GalaCara La Gala
Social Work Intern at New York Cancer And Blood SpecialistsSocial Work Intern at New York Cancer And Blood Specialists
Amanda IaconoAmanda Iacono
Director of Nursing at New York Cancer And Blood SpecialistsDirector of Nursing at New York Cancer And Blood Specialists
Christina OgandoChristina Ogando
Personal Care Aide at SARA Companion Services Inc.Personal Care Aide at SARA Companion Services Inc.