Erica Galindo
Customer Service Representative
Cudahy,WI
Summary
Visionary Business Owner and hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Known for high productivity and efficient task completion. Strong leadership skills sharpen ability to inspire teams and drive business growth. Approach challenges with innovative solutions, fostering positive change and organizational development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Business Owner
Erica Galindo Photography
Cudahy, WI
01.2024 - Current
- Monitored progress by establishing plans, budgets and measuring results.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Associate of Arts - Photography
Milwaukee Area Technical College
Milwaukee, WI05-2025
Skills
- Proper phone etiquette
- Customer support
- Computer skills
- Office experience
- Organizational skills
- Attention to detail
Certification
- Customer Health Care certification
- Digital Imaging diploma
Timeline
Business Owner
Erica Galindo Photography
01.2024 - Current
- Customer Health Care certification
- Digital Imaging diploma
Associate of Arts - Photography
Milwaukee Area Technical College
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