Summary
Overview
Work History
Education
Skills
Timeline
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Erica Gillette

Lebanon,OR

Summary

Accomplished personal shopper with extensive experience at Instacart, recognized for exceptional customer service and adept problem-solving abilities. Proficient in effective communication and committed to delivering quick, accurate service while implementing innovative solutions. An upbeat demeanor fosters positive team dynamics and enhances overall customer experiences.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Instacart
Albany, OR
07.2021 - 03.2023
  • Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.
  • Suggested comparable products to replace out-of-stock items.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Wax Assembler

Selmet Inc.
Albany, OR
06.2022 - 02.2023
  • Assembled wax products according to detailed instructions and specifications.
  • Maintained a clean and safe work environment by adhering to safety protocols.
  • Followed established procedures for handling hazardous materials safely.
  • Maintained accurate records of production output, inventory, and other data related to the assembly process.

Warehouse Worker

Target Distribution Center
Albany, OR
10.2019 - 05.2021
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Operated scanners, computers, and other equipment to track orders.
  • Collaborated closely with other departments on special projects as needed.
  • Staged and sorted multiple types of products for loading.

Education

High School Diploma -

Whitehall High School
Whitehall, MI
06-2012

Skills

  • Deadline driven
  • Effective Communication
  • Purchase recommendations
  • Shopping management
  • Strategic Problem Resolution
  • Upbeat and outgoing attitude
  • Customer service
  • Online order processing

Timeline

Wax Assembler

Selmet Inc.
06.2022 - 02.2023

Personal Shopper

Instacart
07.2021 - 03.2023

Warehouse Worker

Target Distribution Center
10.2019 - 05.2021

High School Diploma -

Whitehall High School

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Erica Gillette