Erica Gluck
Gardena,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
P2 Pilates Studio
Culver City, CA
08.2023 - Current
- Prepared detailed reports and presentations for executive staff.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Provided administrative support to various departments within the organization.
- Compiled data from multiple sources into spreadsheets or databases for analysis.
- Responded to customer inquiries via phone or email in a professional manner.
Professional Actress
Netflix
City of Los Angeles, CA
02.2018 - Current
- Studied and memorized scripts to learn lines and cues.
- Researched roles to learn traits, mannerisms, accents and other key features of characters.
- Collaborated with director to find best interpretation for character.
- Acted in [10] critically-acclaimed productions.
- Completed media interviews on television, radio and digital podcasts or videos to promote performances.
- Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
- Maintained professional conduct while interacting with peers on set or backstage prior to showtime.
- Helped prepare stages, move props and break down stages to support smooth productions.
- Wrote original materials and adapted details from public information to achieve dramatic, narrative or comedic effects.
Compliance Specialist
Clever Care Health Plan
Huntington Beach, CA
06.2024 - 09.2024
- Recorded and tracked compliance monitoring activities with precision.
- Assisted in developing strategies for improving overall compliance performance.
- Participated in meetings between senior leadership teams to discuss any potential violations or concerns about regulatory issues.
- Developed and maintained comprehensive documentation of compliance procedures and policies.
Lead Retail Sales Associate
SWL dispensary
North Hollywood, CA
05.2022 - 06.2023
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Verified proper customer identification, medical information and paperwork.
- Handled large volume of cash with high accuracy and security each day.
- Created positive and healthy customer interactions to align with company core values.
- Acted as subject matter expert to present partner brands at retail, events and within cannabis industry and community.
- Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained records related to sales for store management.
- Trained, coached, and mentored new team members on customer service and operational standards.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA06.2016
Some College (No Degree) - Business Administration And Management
Los Angeles Pierce College
Long Beach, CASkills
- Meeting Sales Goals
- Available Nights, Weekends and Holidays
- Building Customer Relationships and Loyalty
- Ensemble Collaboration
- Cooperative Attitude
- Feedback Acceptance
- Task Mastering
- Verbal and written communication
- Office Administration
- Schedule oversight
- Business operations knowledge
- File Management
- Workload Management
References
- Dolores Ford-Business Owner, former boss. (310) 842-9744
- Syeeda Washington-Store Manager of HaloCo. former boss (323) 365-0472
Timeline
Compliance Specialist
Clever Care Health Plan
06.2024 - 09.2024
Administrative Coordinator
P2 Pilates Studio
08.2023 - Current
Lead Retail Sales Associate
SWL dispensary
05.2022 - 06.2023
Professional Actress
Netflix
02.2018 - Current
High School Diploma -
Alexander Hamilton Senior High School
Some College (No Degree) - Business Administration And Management
Los Angeles Pierce College
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