Erica Gomez
San Antonio
Summary
Results-driven professional with a strong background in community management and operations. Known for exceptional multitasking abilities and adaptability, successfully enhancing member engagement through organized events and effective onboarding processes.
Overview
7
7
years of professional experience
Work History
Senior Community Associate
WeWork
San Antonio, TX
03.2025 - Current
- Assisted members with inquiries, ensuring a welcoming and engaging community environment.
- Coordinated events and activities to foster collaboration among community members.
- Supported onboarding processes for new members, enhancing their initial experience.
- Managed social media platforms to promote community events and engage with members effectively.
- Developed relationships with local businesses to provide added value for community members.
- Monitored facility conditions, promptly addressing maintenance issues to ensure safety and functionality.
Assistant Manager
Vitamin Shoppe
San Antonio, TX
08.2019 - 03.2025
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new staff on product knowledge and sales techniques.
- Implemented inventory management strategies to reduce stock discrepancies.
- Analyzed sales trends to develop targeted promotional strategies and enhance revenue.
- Streamlined communication between departments to foster collaboration and improve workflow.
Education
Bachelor of Science - Mass Communication
Southern New Hampshire University
Hooksett, NH05-2025
Associate of Science - Nutrition Sciences
San Antonio College
San Antonio, TX05-2020
Skills
- Tenant relations
- Schedule management
- Brand awareness
- Training skills
- Clerical support
- Problem-solving
- Excellent communication
- Multitasking
- Adaptability and flexibility
- Verbal and written communication
Timeline
Senior Community Associate
WeWork
03.2025 - Current
Assistant Manager
Vitamin Shoppe
08.2019 - 03.2025
Bachelor of Science - Mass Communication
Southern New Hampshire University
Associate of Science - Nutrition Sciences
San Antonio College