Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Erica Gonzalez

Camden,NJ

Overview

14
14
years of professional experience
1
1
Certification

Work History

Group Leader

CVS Distribution Center
10.2018 - Current


  • Improved employee retention rates through performance reviews, mentoring programs, and ongoing feedback sessions.
  • Collaborated with cross-functional teams to develop innovative solutions for complex logistics
  • Supervised a team of warehouse employees, fostering a positive work environment that promoted collaboration and professional growth.
  • Managed daily scheduling of inbound and outbound shipments, ensuring timely receipt and delivery of goods.
  • Oversaw inventory audits, maintaining accurate records of stock levels for effective supply chain management.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

Shift Manager

Cousin'S Supermarket
02.2014 - 07.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Tracked receipts, employee hours, and inventory movements.

Home Health Aide

Visiting Angles
09.2010 - 02.2014
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Education

High School -

Woodrow Wilson High School
Camden, NJ

Business Administration And Management

Camden County College
Blackwood, NJ

Skills

  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Policy Implementation
  • Schedule Preparation
  • Teamwork and Collaboration
  • Computer Skills
  • Adaptability and Flexibility
  • Patient Care
  • Safety Precautions
  • Healthcare ethics
  • Medical terminology knowledge
  • Care plan implementation
  • HIPAA Compliance

Certification

CPR

Languages

Spanish
Native or Bilingual

Timeline

Group Leader

CVS Distribution Center
10.2018 - Current

Shift Manager

Cousin'S Supermarket
02.2014 - 07.2018

Home Health Aide

Visiting Angles
09.2010 - 02.2014

High School -

Woodrow Wilson High School

Business Administration And Management

Camden County College

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Erica Gonzalez