Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Erica Greb

Oklahoma City

Summary

Seeking a role that leverages clinical expertise while enhancing clerical capabilities and supporting practice operations. Demonstrates high motivation and a strong work ethic, with proven adaptability and exceptional interpersonal skills. Capable of working independently and rapidly acquiring new skills to meet evolving challenges.

Overview

12
12
years of professional experience
1
1
Certification

Work History

HTS

Reachout LLC
Norman
09.2021 - Current
  • Managed household errands and other essential duties.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Working with clients with disabilities on life skills.
  • Facilitated group activities designed to encourage socialization, self-expression, problem solving, decision making.
  • Monitored patients' progress towards their goals and adjusted plans accordingly.
  • Participated in interdisciplinary team meetings to discuss patient progress and plan for future care needs.
  • Encouraged patient participation in therapeutic activities that enhance independence in home, work or community settings.
  • Provided habilitation services, such as behavior management, communication training and leisure activities.
  • Aided clients with bowel and bladder programs, feeding tubes and wound care.
  • Provided instruction on daily living skills such as money management, meal planning and preparation, personal hygiene routines.
  • Maintained accurate documentation of services provided in accordance with agency policies and procedures.
  • Coordinated transportation for medical appointments or recreational outings as needed.

Lab Tech/Medical Assistant/PSR/Clinical Coordinator

First Med Urgent Care
Oklahoma City
11.2013 - 06.2025
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height, and weight measurements accurately, and reported any abnormalities to the supervising physician.
  • Administered medications following proper protocols and dosage guidelines to ensure patient safety and adherence to treatment plans.
  • Maintained a clean and organized medical office environment to promote hygiene and efficiency, resulting in positive feedback from patients and visitors.
  • Utilized the electronic health records (EHR) system to accurately record patient information and ensure compliance with HIPAA regulations.
  • Assisted physicians with patient exams and treatments.
  • Answered telephone calls, responded to inquiries, and provided customer service.
  • Assisted in minor medical procedures, such as suturing, splinting, and casting.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Assisted and instructed other laboratory technicians.
  • Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
  • Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
  • Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Administered injections, medications and treatments as directed by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Collected samples from patients for laboratory testing purposes.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
  • Responded to emergencies and handled medical equipment malfunctions.
  • Scheduled and facilitated medical appointments, tests, and procedures.
  • Assisted with office management tasks such as scheduling staff, ordering equipment, and managing medical records.
  • Collaborated with physicians, and other healthcare personnel, to ensure quality patient care.
  • Entered patient data into the computer system accurately, and in a timely manner.
  • Filed and retrieved medical records, lab results, and other documents.
  • Obtained patient medical histories and recorded data accurately.
  • Obtained patient consent forms, and ensured that all relevant forms were signed.
  • Ordered medical supplies, and maintained inventory.
  • Performed basic clerical duties, including filing, faxing, and photocopying.
  • Performed basic laboratory tests, such as urinalysis, hematology, and blood glucose.
  • Performed venipuncture and other specimen collection procedures.
  • Prepared examination and treatment rooms with necessary medical instruments and supplies.
  • Verified insurance coverage.
  • Processed payments and maintained accurate financial records.
  • Scheduled patient follow-up appointments, and provided reminders.
  • Updated and maintained electronic medical records.
  • Assisted in the implementation of electronic health record system upgrades, contributing to improved data accuracy and accessibility for healthcare providers.
  • Collaborated with healthcare team members to implement infection control protocols during the COVID-19 pandemic, ensuring a safe healthcare environment for staff and patients.
  • Perform X-ray, DOT drug testing, and breath alcohol testing.

Education

Certificate - Phlebotomy

Moore Norman Technology Center
Norman, OK
09.2012

Skills

  • Record keeping
  • Clinical documentation
  • Problem solving
  • Patient scheduling
  • Quality control
  • Team leadership
  • Medical records
  • Medication administration
  • Patient care
  • Vital sign monitoring
  • Electronic health records
  • Behavior management
  • Customer service
  • Time management
  • Inventory management
  • Computer skills
  • PPE use
  • First Aid/CPR
  • Verbal communication
  • Good Telephone Etiquette
  • Dependable and responsible
  • Task prioritization

References

  • Erika Somero, APRN-CNP, First Med Urgent Care, 918-699-9789
  • Kat Williams, PA-C, First Med Urgent Care, 405-503-6972
  • Julia Keltner, JA Consulting, 405-921-8225
  • Todd Kee, Earthquake Aviation, 405-694-8199

Certification

  • BAT Certification
  • DOT Certification
  • CPR Certification
  • MAT Certication

Timeline

HTS

Reachout LLC
09.2021 - Current

Lab Tech/Medical Assistant/PSR/Clinical Coordinator

First Med Urgent Care
11.2013 - 06.2025

Certificate - Phlebotomy

Moore Norman Technology Center

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