Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Green

Highland,CA

Summary

Committed professional with a strong background in relationship management, stakeholder engagement, and resource navigation to support diverse needs. Skilled at building trust and connecting people to opportunities, seeking a role to apply expertise while continuing to learn, grow, and contribute to a company’s success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Prevention Outreach Specialist/Crisis Counselor

Option House
04.2024 - Current
  • Developed outreach strategies to engage diverse community stakeholders.
  • Coordinated and executed educational workshops, enhancing community awareness of available resources.
  • Established partnerships with local organizations to broaden outreach efforts and support initiatives.
  • Analyzed outreach data to assess program effectiveness and identify areas for improvement.

Case Manager

Starting Over Inc
04.2022 - Current
  • Coordinated comprehensive care plans for clients, ensuring access to necessary resources and services.
  • Monitored client progress and adjusted interventions to meet changing needs effectively.
  • Collaborated with multidisciplinary teams to facilitate effective communication among healthcare providers.
  • Conducted regular assessments to evaluate client eligibility for programs and services.

Security Officer

Garda World
06.2016 - 02.2022
  • Assisted in training new staff on emergency protocols and safety measures.
  • Prepared detailed incident reports for management review and documentation purposes.
  • Patrolled and monitored premises.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Dispatcher

Allied Barton
01.2014 - 05.2016
  • Monitored security cameras and alarms to ensure facility safety.
  • Communicated effectively with on-site personnel during emergencies.
  • Documented incidents and prepared accurate reports for review.
  • Assisted in coordinating responses to security breaches or disturbances.

Education

Master of Arts - Social Work

Walden University
Minneapolis, MN

Bachelor of Arts - Human Services

Southern New Hampshire University
Hooksett, NH
01-2021

High School Diploma -

March Mountain High School
Moreno Valley, CA
01-1999

Skills

  • Community relations
  • Case planning
  • Documentation proficiency
  • Cross-departmental teamwork
  • Community resources
  • Inclusivity

Certification

  • Human Trafficking Advocacy - 2025
  • Domestic Violence Advocacy - 2025

Timeline

Prevention Outreach Specialist/Crisis Counselor

Option House
04.2024 - Current

Case Manager

Starting Over Inc
04.2022 - Current

Security Officer

Garda World
06.2016 - 02.2022

Security Dispatcher

Allied Barton
01.2014 - 05.2016

Master of Arts - Social Work

Walden University

Bachelor of Arts - Human Services

Southern New Hampshire University

High School Diploma -

March Mountain High School

Similar Profiles

CREATE PROFILE