Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erica Guerra

Weslaco,TX

Summary

Proficient eye care professional experienced in taking facial measurements, discussing lenses and submitting accurate work orders. Multitasks effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills. Enthusiastic to contribute to team success through hard work and excellent organizational skills. Motivated to learn, grow and excel any industry.

Overview

9
9
years of professional experience

Work History

Optician

Walmart
Weslaco, TX
03.2017 - 04.2021
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Recorded measures accurately and placed orders with eyeglass manufacturers.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Educated clients about how to adapt to, wear and care for eyeglasses.

Waitress

Tierra Santa Golf Club
Weslaco, TX
03.2009 - 07.2014
  • Greeted new customers, discussed specials and took drink orders.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

Associate Degree in Nursing - CNA

South Texas College
Weslaco, TX
05.2010

High School Diploma -

Edcouch-Elsa High School
Edcouch, TX
05.2006

Skills

  • Retail Sales
  • Insurance Verification
  • Optical orders
  • Conducting fittings
  • Verifying prescriptions
  • Managing repairs
  • Self-Motivated
  • Client Service
  • Excellent people skills

Languages

Spanish
Native or Bilingual

Timeline

Optician

Walmart
03.2017 - 04.2021

Waitress

Tierra Santa Golf Club
03.2009 - 07.2014

Associate Degree in Nursing - CNA

South Texas College

High School Diploma -

Edcouch-Elsa High School

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Erica Guerra