Erica Handley
Financial Services
Arlington,TX
12
years of professional experience
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Work History
Mortgage Loan Originator
5 Months- Assisted clients in completing mortgage applications and gathering necessary documentation.
- Evaluated financial information to determine loan eligibility and risk factors.
- Collaborated with underwriters to expedite loan processing and approval timelines.
- Educated clients on different mortgage products, terms, and conditions available.
- Conducted follow-ups with clients post-closing to ensure satisfaction and foster referrals.
- Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
Auto Warranty Sales Representative
1 Year 3 Months- Developed strong relationships with clients to drive customer loyalty and repeat business.
- Executed product demonstrations and presentations to showcase features and benefits.
- Assisted customers in selecting vehicles based on needs and preferences, enhancing satisfaction.
- Collaborated with team members to meet sales targets and improve overall performance.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
E-Commercial Sales Coordinator
3 Years 10 Months- Launched and managed en e-commerce platform on eBay, marketing and selling aged inventory for14 retail locations across the US.
- Earned eBay Top Rated Seller status in just 90 days through exceptional customer service, shipping performance, and seller metrics.
- Sold over $110k in aged inventory with in 3 months, improving inventory turnover and reducing excess stock.
- Developed and maintained relationships with vendors to enhance product availability and pricing strategies.
- Assisted in preparing sales reports, ensuring accuracy for strategic decision-making processes.
- Implemented inventory management practices, reducing discrepancies and improving stock levels.
- Achieved the status of a Top Rated Seller on eBay within the first 3 months of launching. My store was the first to accomplish that status within 3 months of being launched. Sold $110k of aged inventory in
Owner/Operator
4 Years 4 Months- Developed and launched e-commerce platform on eBay and the company website, marketing motorcycle parts, accessories and apparel to a nationwide customer base.
- Cultivated and maintained strong relationships with distributor representatives to support business growth and operational success.
- Prepared and updated inventory spreadsheets to facilitate accurate product listings and inventory control across selling channels.
- Managed accounts payable, ensuring timely payment of business expenses and distributor invoices.
Education
Associate of Arts - Certified Paralegal/Liberal Arts Studies
Skills
Document preparation
Credit evaluation
Sales development
Goal oriented
Relationship selling
Negotiation tactics
Refinancing options
Operations management
Business planning
Personnel management
Inventory management
Client relationship management
Financial reporting
Timeline
Mortgage Loan Originator
Financial Services
01.2026 - 06.2026Read More
Auto Warranty Sales Representative
Auto Seevices
09.2024 - 12.2025Read More
E-Commercial Sales Coordinator
Freedom Powersports
01.2019 - 11.2022Read More
Owner/Operator
Riders Depot, LLC
08.2014 - 12.2018Read More
Brown Mackie College
Associate of Arts from Certified Paralegal/Liberal Arts Studies
Read More